The Joe Machens Ford Parts Department in Columbia, MO provides aftermarket OEM parts for repairs. Reviews highlight exceptional customer service across the entire dealership. Customers report being treated far better than at other dealerships, with genuine dedication and honest advice. The experience is described as the best decision, with staff providing more options, better rates, and working to find manageable payment plans. They are noted for being professional, patient, extremely helpful, and taking time to explain everything. Service is expeditious, with staff keeping customers well informed. Many reviewers highly recommend the dealership for anyone looking for great customer service from people who truly care, promising a great experience and vowing to return.
We had a great experience at the Columbia Machens! Our salesmen, Russ, was great!
November 2025
Jonathan, Marc, Brandon and really the whole team were extremely professional, friendly and honest. Even if you’re not in search of a Ford, they can help you get the carro you want/need. Appreciate you guys! (Also, they have Starbucks coffee)
November 2025
Great folks to work with. Had a great experience with the entire team.
