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“I can’t say enough about Stuart Smith (your associate)! He was super knowledgeable, extremely friendly, and did everything to help me without the uncomfortable sales experience I hate. Thank you Stuart for your help! They are lucky to have you!”
“I visited Fleet feet twice in the period of five days. Each time the sales people helping me were extremely knowledgeable and helpful. Megan got me started and when I returned, Sidney spend all the time I needed to come to a successful conclusion about inserts and shoes. Great store.”
9:30AM - 5PM
7 N 9th St, Columbia
Shoe Stores
“Barely any women’s work shoes AND no smaller men’s sizes to accommodate women. Smallest is a men’s 9. Even if women’s shoes aren’t common, smaller men’s should be included.”
“Be prepared to spend big $ however you’ll get the service, clothing quality and design that you’d expect. I procrastinated to the last day before leaving for a wedding in Alpharetta, GA, dropped in at 12pm and picked up my two new tailored outfits by 4pm! Many compliments at the rehearsal happy hour and wedding reception!”
“I came in and was immediately greeted by Ava. She took charge, asked me what I was looking for, and in an hour and 20 pairs of jeans later, we found the pair. The store is vast and has a lot of options. Without Ava's help, I probably would have been there for an eternity. Ava's customer service skills are immaculate, and she never got discouraged as I turned away pairs of jeans that just didn't hit the mark for me. Thank you Ava. You're awesome!”
“I had to drop of an online return at this store this evening and the woman who helped me was so unbelievably nice and helpful. I have never been to this store before but I will definitely be back just based on that interaction, and how truly nice she was.”
“My husband got me a pair of boots for Christmas and they didn't fit. When I went in to exchange them we had to special order my size and when those still didn't fit we had to order another pair. Through this whole process, every employee I dealt with was exceptionally friendly and helpful. I'll definitely be coming back when it's time for new shoes!”
“My daughter has a hard time finding shoes that fit, but Sway at the Columbia Mall Journeys went above and beyond! She was so patient, brought out tons of options, and never once seemed bothered. She even gave my daughter a high five when we found the right pair. Amazing customer service—you don’t see that often anymore!”
“Every time my family and I go in the manager is soo welcoming and always lets us know when the sales are coming up. His staff is also great they get a big 5 from Ms”
“Stopped to look at shoes for our grandkids. We found a good selection and, even better, several styles they liked were on sale! The man working that day (I do not know his name) was very friendly and professional. There were several customers in the store and he worked very hard to take care of everyone in a timely manner. We will go back!”
“I absolutely love ❤️ this store. I never leave unhappy or disappointed. They have the newest shoe out. And also have it in my size 4.5 to 5 almost everytime. And workers are polite and on top of noticing you and making sure you are finding whatU need! $$ reasonable price and they have clearance.”
“I went back twice in the same month and they had exactly what I was looking for and not one but 2 ppl helped me with sizes and brands. I also never waited in line I like all the employees in there they are very nice and patient”
“Nice store, lack of help, one cashier, one walking back and forth, and the lime was far too long for another cashier not to stay and help the 1 cashier, someone said it was the manager, I don't know, but the training needs revamped. Customers come first”
“I went here a month or so ago and just now getting around to posting a review about the amazing experience I had here. James was the associate who checked me out and was extremely nice and helpful! He was so kind and provided the greatest customer service. The prices are always super reasonable at Academy. Thanks for everything!”
“Great store. We make a point to stop here every year on our trek across Missouri. I really like their diverse aftercare section. They truly have a wide variety of products to choose from at reasonable prices. And the staff knows their stuff”
“Candace and Sarah is the best at that they do. You will not feel pressured buying any thing. Very well managed shop. Candace is a great manager, stop going any where else. These 2 will take care of you!”
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“I went to Fringe to buy my first pair of nice boots. I asked many questions and tried on several different styles and brands. The sales associates were extremely helpful and patient with me. I bought a pair and ended up not liking the style. I returned them and they helped me find a new pair. I would highly recommend them and I plan on going back. You won't find this level of care and customer service from a big-box store. If you're in the market for some new boots, give Fringe a try. You won't be disappointed!”