University Subaru has received numerous positive reviews from customers who appreciate its outstanding service and friendly staff. Many customers highlight the professionalism of the sales team, particularly noting the helpfulness of salespeople like Pete Rice, Nicholas, and Taylor. They go above and beyond to assist customers, answering questions and providing a no-pressure environment for those who are not ready to buy. The financing process, managed by JR Cochrane, is described as quick and painless, with clear explanations provided to new car buyers. Customers have praised the dealership for offering reasonable trade-in deals and being transparent throughout the purchasing process. One reviewer emphasized that the staff genuinely care about their customers and strive to deliver good deals. The service department also receives high marks for its helpfulness and friendly attitudes, ensuring customers feel valued and informed. Overall, University Subaru is recognized as a top-notch dealership in Columbia, Missouri, where customers can expect a positive car-buying experience, excellent customer service, and a supportive environment for both purchasing and maintaining their vehicles. Many customers express their intention to return for future car purchases, showcasing their trust in the dealership's team.
As usual, their service department is tops. Extremely helpful staff. Friendly attitudes. Full explanations. And the department where you pay any costs is kind beyond words.
July 2023
I had some tire repair done under the Subaru road hazard program and they got me in right away and fixed the problem. The service advisor guys were super friendly and helpful. The actual repair guy seemed a bit lost when i askedquestions, but all in all a good experience.
July 2023
We have had both service and body work done on our Subaru and Chevy Silverado. So happy with the service we received! We have moved to Colorado since then, and this shop continues to be the gold standard. Thank you!
