10AM - 7PM
748 S Truman Blvd, Crystal City
Mobile Phones
“Maxx is a man of handling business. He was not only knowledgeable, but fast, professional and polite as well. He helped me through things that would've taken me hours to do on my own. Service with a smile indeed, I don't really want to ever deal with anyone else. God bless and keep you brother, you rock.”
“Christina was very professional and knowledgeable with her job. I appreciate her personal touch and patience with an older customer. She answered all my questions and saved me some money as I have been a Verizon customer for a long time. You are lucky to have her and do whatever you have to to keep her.”
“I have brought several phones here and each time it is repaired or resolved quickly and rarely a fee associated with it. Yesterday I brought my phone in because a system update had failed to load properly and Nat was able to stop the corrupted update and launch an uncorrupted version. It took about an hour but still only cost $25. Nat was excellent to work with and I will continue to do business with this company.”
“Having a serious bill issue and couldn’t get through to anyone to get it fixed so I decided to call this store and spoke with Austin. He was extremely helpful! He heard my problem and worked diligently in finding a solution! Excellent customer service!”
“I had a pleasant experience when I went into to change over my information from one phone to another. Julian, a new store manager and Justin were very helpful. Not only did they have excellent customer service but they were patient with my questions and concerns. I would also like to give a shout out to Caleb who helped me work with the app the week prior making my phone upgrade an easy process.”
“If I could possibly give more stars, I would give this store more than 10+++!!! Ryan, the rep that I worked with, and the other reps as well, went above and beyond to help me with my issues with thier leasing department. It literally took all day to get resolved, and I never saw a hint of aggregation or frustration from anyone. Only concern for my situation getting resolved. They kept me occupied the entire time we were waiting. By the time I left, I was so pleased to have shared the time with them. They almost feel like family! They were THAT personable. Unfortunately, we all have to deal with issues that take up our time and frustrate us. But I am so grateful that, if I had to spend the time to get this resolved, I got to do it with them. You guys are so awesome! Keep doing what you’re doing! You retained a super satisfied customer!!”