“I have brought several phones here and each time it is repaired or resolved quickly and rarely a fee associated with it. Yesterday I brought my phone in because a system update had failed to load properly and Nat was able to stop the corrupted update and launch an uncorrupted version. It took about an hour but still only cost $25. Nat was excellent to work with and I will continue to do business with this company.”
“Having a serious bill issue and couldn’t get through to anyone to get it fixed so I decided to call this store and spoke with Austin. He was extremely helpful! He heard my problem and worked diligently in finding a solution! Excellent customer service!”
“I had a pleasant experience when I went into to change over my information from one phone to another. Julian, a new store manager and Justin were very helpful. Not only did they have excellent customer service but they were patient with my questions and concerns. I would also like to give a shout out to Caleb who helped me work with the app the week prior making my phone upgrade an easy process.”
“Christina was very professional and knowledgeable with her job. I appreciate her personal touch and patience with an older customer. She answered all my questions and saved me some money as I have been a Verizon customer for a long time. You are lucky to have her and do whatever you have to to keep her.”