“Thank You Todd (Manager) for going above your normal duties in getting our Weber grill secured for us. We went an got it, and they were waiting for us just as you ask. Thank you again.”
“This location is formerly an Orscheln’s Farm and Home. I’m not a die hard TSC customer and I’ve certainly have my differences with them at times but I am 62 and have some old fashion expectations. That said, my shopping experience at this location has been very positive. They carry Purina feed which I can’t get at other local feed stores. I had the misfortune of buying a couple bags of chicken feed that was infested with weevils. The first bag I brought back with a “no questions asked” refund. The second bag I didn’t have the patience to return so I put it in the freezer for a bit and moved on.
My next visit, I was greeted by Teri. I went and picked up another bag of feed. When I checked out, I asked Teri if I should expect weevils in this bag of feed. When I explained, she verified my previous purchase and gave me a full refund on that purchase.
I was so happy that they even cared much less made the extra effort that I left a satisfied customer. I will absolutely be buying my feed and supplies from this location as long as the prices are competitive. Customer service is most important to me and that’s what I got.
BTW, this bag did not have weevils. Thank you Teri for making my shopping experience positive.”
“I have used this company a few times now, and I can honestly say that they really know their stuff. Very professional and fast every single time. Highly recommend.”