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“Originally, played a lot of phone tag with Vicky who told us we had to wait 30+ days to take care of a shared account matter that she said we would need to check back every 4 weeks to rectify - What a hassle! Came in the next day to discuss something different and Jamil who completely took care of everything right then & there, no waiting at all - what a relief! Makes me wonder what Vicky was up to!”
“The teller was able to quickly handle my transaction and when I inquired about getting another credit card she showed me a new card program that gives more points and had a lower interest rate. Service was excellent.”
“Very professional and welcoming branch of JP Morgan chase. The staff greets you warmly once you step inside the building and I never had to ask twice for my business. They always have a good knowledge of your banking issues.”
“Ryan is the branch Branch Manager and has always been wonderful to work with. He does a great job with customers and is always kind and helpful. I recommend using this Regions for your banking needs.”
“It was open! Not just the ATM, but an actual branch with people and carpets. They were not mean; actually quite friendly. I gave them money & they put the money into the account I instructed. Will visit again! ?”
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“Today was my first visit to this bank. They had advertised attractive CD and Money Market rates. I was immediately greeted when I entered the bank and directed to a Personal banker to discuss possibility of opening a new account. The Customer Service Representative was Jen F. She escorted me to her office for a private conversation. I appreciated that as I do not feel comfortable asking questions and discussing financial decisions at a Teller window! In fact, when I arrived there I was not sure that I would indeed open a new account as this was an unfamiliar Bank to me. Until I met Jen F. She was absolutely professional, knowledgeable, attentive, and actually "Kind"!!! Since this was my FIRST visit there, I spent over an hour with her and NEVER felt rushed. I was reassured that my new account was FDIC insured. The origin of the Bank was even explained to me. ALL of my questions were answered and any concerns I had initiating an account with a bank new to me were addressed. I am now a NEW customer of M1 Bank and very satisfied with my decision to open a new account there. By the way, since the building used to be a chocolate shop, they offer you chocolate candy and a complimentary cup of coffee or water! Very pleasant atmosphere. When I completed my business there, I left feeling like Jen and M1 Bank were no longer strangers!!!”