Nordstrom in West County is an upscale clothing store offering an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products. Customers can explore the latest trends from top brands and enjoy the convenience of services like in-store pick-up, gift boxes, and gift packaging. The store is known for providing personalized services such as styling and alterations, ensuring an enjoyable shopping experience with exceptional customer service. Many reviews highlight staff who go above and beyond, offering knowledgeable help with products like fragrances and cosmetics, and providing samples. Several customers reported excellent service with specific tasks, such as handling an online return or expertly helping to find a correct and comfortable bra size. In another notable instance, a salesperson ensured a customer received the correct size of a needed item by personally delivering it to them the next day. However, experiences can vary. One customer found the inventory lacking for certain items like children's Uggs and encountered an employee unfamiliar with the process of ordering different styles for delivery, which led to frustration. Despite this, the store is frequently praised for its attentive and helpful staff.
Kate in the men's fragrance department absolutely BEST experience I've had understanding selection and differences between them. 10/10 highly recommended
July 2026
Noreen was the best. Very knowledgeable and customer friendly. Thanks lady.
July 2026
The store manager, Ms. Charity, was super helpful! I had ordered a dress online and it arrived with some issues. She went above and beyond to help me solve for it.
