The UPS Customer Center in Earth City is a self-service location for dropping off shipments and using kiosks. Reviews note the wonderful and polite staff, with specific employees highlighted for providing excellent service with a smile. Customers report experiences where staff went above and beyond, offering assistance with packages and forms, and helping to locate items efficiently. The service is described as smooth and courteous, with representatives being thorough in resolving issues like tracking lost or delivered packages. While some note it is a very busy facility, especially during peak shipment times, the overall sentiment is positive. Many customers express being very pleased and state they will stand behind the service provided at this center.
My broken bose speaker made it way there it’s going on a 440 mile trip
January 2024
I had a problem with a past delivery the company claimed that they had not received the return package. The company representative of UPS was very courteous and through he immediately found my package had been delivered and gave me a copy of the signed delivery to the company I was very pleased.
January 2024
Needs sign off Rider Trail Dr to make it easier to find
