Together Credit Union has a long-standing history of serving its members with generally positive experiences. Customers appreciate the helpful and friendly attitude of staff, noting that the credit union is easier to work with than other banks. Many mention that employees are always super friendly, helpful with questions about finances, and willing to assist with account changes, even when members move to different states. The app and online services are also praised for making account management simple and efficient. However, some recent visits have highlighted concerns about customer service at certain branches, with reports of staff appearing disinterested, distracted, or sarcastic. Despite this, the overall impression remains that Together Credit Union values its members and aims for long-lasting relationships. Many customers express loyalty, stating they would never switch because of the helpful, personable staff and the ease of banking experience. The credit union is seen as a trusted, friendly financial partner for many.
This credit union has been much better and easier to work with than first community. Jessica is helpful and has a great attitude.
August 2022
I've never had a bad experience with TCU . I moved to Pennsylvania and they helped me change everything over on the app . As far as address. I'll never change credit union these people are amazing and always super friendly
July 2022
I've never had a bad experience with TCU . I moved to Pennsylvania and they helped me change everything over on the app . As far as address. I'll never change credit union these people are amazing and always super friendly