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“Recently used St. Louis Closet Co for the second time. Both experiences have been wonderful. The designers are always professional and provide creative solutions. We have a small home and having expertise on design and spacing is a huge benefit. Will continue to work with St. Louis Closet Co for future projects.”
“Didn't have what I wanted, but they had something. Really wish they would restock their Kalmbach chicken feed better. Always out of stock. Plus, though, associates are always friendly and helpful!”
“I've only had positive visits here, the employees are kind & helpful & they have fair/good pricing imo. We will be coming here for all of our outdoor & dog needs!”
“The staff was super friendly, and even helped me load the soil onto the flat bed cart with me. After I was done checking out, there was a younger lady in the garden area who was told to go on break, and offered to help load the soil in the truck with me, since the guys that usually do it weren't around. I didn't want her to have to go to work while on her break, but she insisted. That kind of work is hard to come by.
Then the guy that usually does it, finally comes out of hiding, and the girl asks him to help. He says yes and even pushes the heavy cart for me to where I parked and loaded it into the truck with me.
I was very impressed with how everyone was working together. That is what I call true teamwork.
I will definitely be coming back to this location.”
“Almost every worker I passed by today said hi and was very friendly. (It did help that I had my dog with me :) however, they were very kind and respectful of my dog who is still learning how to interact with the general public. My dog got a few treats. Chatted with a worker named Alicia who was very sweet and made me feel welcome. Thankful for kind people!”
“Everytime I shop inside I get help if needed and friendly service. Today, I wanted to give an extra "shot-out" to a young woman who delivered my order curbside bringing a cold bottled water to help comfort me. I had called in because I had trouble with the app and just was not in the mood to deal with it since it is nearly 100° out and my car's a/c is currently not functioning... she must have noticed my frustrated voice and just went above and beyond to be helpful and caring... a much appreciated act of kindness that truly brightened my outlook today. Thank you! ?”
“I love Menards, they don’t have it in Alabama so I come every time I visit my daughter in St. Louis. I always find whatever I need. The staff is very helpful. One request is to get more than two mobility scooters. The populist is getting old. I had to not go to one two days ago because they only had one scooter and a lady literally came in after me and took it in front of me. Those of us that need it really need it.”
“I visited this store after experiencing inferior customer service at Lowe’s Arnold. I was pleased to find exceptional customer service and ceiling tiles that were $10 less than what I paid at Lowe’s. I had to buy the remaining tiles here because Lowe's was out of stock. Excellent job, Home Depot! I won’t be returning to Lowe’s again.”
“Has a issue with a order here and Mikey at the service desk was able to resolve my issue. Assistant Manager Jerry was engaged to get me my missing battery for my EGO mower purchase. Great customer service after we figured out the issue in the computer system.”
“After visiting all of the local stores that carry smaller chainsaws, this Lowe’s had the best selection and price for the very high-quality Milwaukee brand chainsaw. Much better customer service and staffing recently. An individual showed me where the nails and other tool areas were, and then escorted me across the store to where The very hard to find chainsaws are located. Always remember that they do have a place to dispose of your lightbulbs. I have worked with the project managers on kitchen projects as well as storm door selection in these areas have a great individuals.”
“James (John) from the plumbing department was super helpful when we came in to get a replacement part for our water heater. He went so far as to show us the water filtration systems there, also. He was very enthusiastic and enjoyable. He made our visit informative and helpful and I thought that he had EXCELLENT customer service!”
“I don't like how they close off aisles for extended periods of time. Sometimes I need to grab something in a hurry and end up waiting 10 minutes because something is being stocked. Other than that, the store has most of what I need most of the time.”
“Today the visit was great. Sam helped me get the toilet that I needed and he took it to the register. Dereck put it in my car for me and I was on my way!!! Everyone that I came in contact with was very helpful this morning!! Thank you!”
“Julie (?) helped us in the paint department, and she deserves a RAISE! She was competent, knowledgable, honest, and extremely helpful. She not only helped us efficiently, but also several other customers simultaneously, and had a great personality to boot! Whatever you’re paying her isn’t enough!”
“Gabe was such a big help today! He helped us choose our lawn mower & weed eater. He was so knowledgeable & friendly. Home Depot, you really have a star employee in Gabe!”
“This place has friendly, efficient, and helpful employees, pricing that won't break the bank on most products, and the products you may need will be in stock or if not, the product can be delivered to you within a few days. What more do you need from a hardware store?”
“Five-Star customer service and delivery.
Well my fridge went out and not only did you bring it the next day, but the delivery company, called “rocket delivery LLC”, provided service that was unbelievably efficient , and the driver, Sway Cruz, was the epitome of “professional”.
I hope you continue to use their delivery service in the future!!!”
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“The 5 stars are for Phil in Windows & Doors at the Fenton, Mo store. Phil helped my wife & I today with several items (spent $555.00) in multiple departments none of which were Windows & Doors. I know he saved us at least an hour if not more time in the store. If Lowes had him training they would have more 'on the ball' employees. Home Depot & Menards would be wise to hire him away and put him in charge. Thanks Phil!”