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“I rented a lift at Festus home depot and it quit working. Alex Coons came right away and had us back to work in no time. I feel like he went above and beyond to take care of the situation. Thank you.”
“Customer service is always helpful.
Their delivery service is so much better then the "Blue" hardware place.
Only issue I've ever had is the very rude lady at the cabinet sales. Obviously, didn't care to answer my question unless I paid $129 to have someone come measure my walls first. No questions not even about different quality or one brand vs another.
The service I got in appliances made up for the crabby cabinet lady.”
“Customer service is always helpful.
Their delivery service is so much better then the "Blue" hardware place.
Only issue I've ever had is the very rude lady at the cabinet sales. Obviously, didn't care to answer my question unless I paid $129 to have someone come measure my walls first. No questions not even about different quality or one brand vs another.
The service I got in appliances made up for the crabby cabinet lady.”
“Customer service is always helpful.
Their delivery service is so much better then the "Blue" hardware place.
Only issue I've ever had is the very rude lady at the cabinet sales. Obviously, didn't care to answer my question unless I paid $129 to have someone come measure my walls first. No questions not even about different quality or one brand vs another.
The service I got in appliances made up for the crabby cabinet lady.”
“Bob in the paint department and Cara at customer service are wonderful. Bob cares about your project and is very knowledgeable in paint. Cara helped us great a great deal on a new BBQ and helped us load it up. Great customer service from both employees which is hard to find.”
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“Quick story for more even proof these are good people: while making a delivery to a neighbors house, my mailbox got bumped. Not a big deal. The driver immediately apologized and said he’d make it right. I called the store and spoke with Brian and a day later I got a knock on my door from the driver that made a mistake a lot of us have made in the past to let me know he was installing a new mailbox. I live .25 miles from Home Depot and 1.5 from Lowe’s. I will be driving the 9 miles to RP Lumber in Festus from here on out. Thank you.”