This Verizon authorized retailer at Lindbergh and Halls Ferry receives mixed reviews. Some customers report superb, excellent, and helpful service, praising the skill, talent, and all around helpfulness of the representatives who provide great help. One customer felt representatives weren't much help, directing issues online. Another reported a negative experience regarding the return policy, though this was later resolved. The location is described as a nice place where some agents work diligently, even over multiple visits, to solve problems. Overall, experiences vary, with some customers extremely satisfied and others encountering frustrations.
Good svc who took the time to help with new phone and added features.
November 2025
Jasmine provided excellent customer service to me. She took the time to resolve my cellphone issue. Thank you Jasmine!
November 2025
I am very happy with the young lady who helped me.She went above and beyond to make sure an old veteran was taken care of. Thank you Verizon very much SFC Kenneth Bradford retired
