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“Carlos and the girls there have been amazing people to work with, helping me get through a rough patch and still being fair and not ripping me off!
I’ll keep going back again and again!”
“This store is great! The girls here always help whenever I need anything. Summer and Lauren are top of the line customer service. Recommended over any metro store around.”
“Really couldn't say enough good things about these guys, tons of stuff to choose from, and extremely friendly. If I ever get back into collecting again this will be the place I go every time.”
8:30AM - 5PM
2604 NE Industrial Dr #280, Kansas City
Electronics
“A friend recommended Slice Speaker Service and I would, too! Dropped off my speakers Monday morning and John had my speakers repaired for me Friday. Good quality work for a fair price!”
“Refreshing.
Customer service has taken a back seat at most places I've been for a long time, not here.
Sara and Miley went above and beyond to explain the process in such an efficient way. I will continue to purchase phones, add lines and make payments at this location.
Big thanks to them.”
“Great staff Julia was very helpful she explained things in the way I can understand she loves rainbows I even had it my Messenger account to my phone so I wouldn't have to do it myself that took so much pressure off of me thank you Julia and keep smiling it's golden”
“Eve was very professional and made the decision easy and the process quick. The store was clean and welcoming I would recommend this store for you’re cellphone needs”
“I was with T-Mobile for about 16 years switched to a company owned by T-Mobile and my phone bill was cut in half. Plus you can have as many lines as you want and they don't charge you any extra”
Open 24 hours
201 E US Hwy 24, Independence
Electronics
“Always go here when I get the chance to? amazing service. Also thank you to the lady who worked today for allowing the lady outside to stand out there! She was also very sweet for doing that!”
“This store usually seems to be pretty clean and reasonably well run. It does seem to be in an area which isn't quite as nice as most, and I have seen it a little on the messier side.
What can I say, it is a big box general store and a national chain not a local option. But, they seem to be generally a good cut above the big box store competition.
They have clothes, electronics, house goods, board games, school and office supplies, baby stuff, some furniture, and probably most other things you could think of.
Service usually seems friendly if busy.
Parking is usually plenty open.”
“Great costumer service. I went today and alejandra was very helpful. She help me with my phone issues i went to another different store and they couldn't fix it. But she was able to do it so easy. Im so thankful she was there. I really like the service. ??”
“Hands down the best staff ever! I brought my autistic daughter to get her first cell phone and they really touched my heart with going above and beyond to make sure she was happy. Thank you all so much for all your hard work and just being amazing people.”
“The guy there was SUPER smart, fast and very courteous. He got everything fixed that I needed fixing, plus showed me a lot cool tips and tricks that left me a little speechless in a good way. ?”
“I bought a Sony OLED from GearBroker's eBay store and had a great purchase experience but the TV started developing issues and eventually died on me. Andy stood behind the sale and made things right - even though this was a manufacturer closeout and there was no warranty on the TV. I'm really happy with the service and glad that, without knowing it, I bought from a stand up business.”
“Extremely pleased, Miguel's help was incredible, they helped me with everything to free myself from another annoying telephone company and while waiting they gave us a very pleasant moment with Óscar, they didn't let us get bored.
I really recommend this store 100%”
“Edwin is the best thing that has happened to me in my life, he helped me and I appreciate his services. You did more than I imagined. I recommend the services of him and his boss Roberto. God bless you”
“I have been with Metro off and on through the years and the service sucks but since I have meet Kimberly I have stayed she can multitask and is so friendly and makes sure her customers are took care of. I would follow her wherever she goes. And everytime I go to the store it is always busy and I will wait for her. The store is so clean also”
“Worked with Joshua across two days to get my wife an upgrade from an old iPhone on a grandfathered carrier to one from the latest-generation. He was great, no surprise fees as he was transparent about everything. Didn't give any qualms when we asked him to reapply the screen protector (first time had a small bubble leftover). Would like to work with him again if need be. Everyone else was also helpful in the store.”
“This my spot!! Lol always clean the staff is absolutely Wonderful, helpful courteous all around Good people... Im always satisfied and happy when i leave.... Great Store”
“The girl who helped me, named Regina, was very nice to me.
He explained it very well and gave me very good attention.
Because in other subways they treated me very badly, I will definitely always come here”
“Brennan was a beast. I had a bad day at work and he found ways to lighten the mood and make upgrading my phone a bearable experience. He was knowledgeable and had an immediate answer to all of my questions. Brennan is the man. Great experience!”
“My first time here. Love them. Was having trouble with my carrier on releasing my phone # and they helped me all the way. Even when I was getting frustrated with my old carrier they was like they got me and help me all the way also thank you very much to the people that work there”
10AM - 7PM
710 Simpson Ave Ste A, Kansas City
Electronics
“One of my favorite places to go for my phone needs! The girls are super friendly and they are miracle workers when it comes to problem solving all of my phone issues and questions.”
“We had a very good experience at this location. There was a wait because it was very busy but someone (Jesse)greeted us right away to see what was needed. As soon as an employee was available we were helped. Everything went smoothly and Becca was very professional and so fun to work with. Jesse helped with our screen protectors and they are perfect! THANK YOU for making what could have been a stressful experience, a joyful one.”
“Came here on a last minute run for booze during the Super Bowl. The store was completely empty and fully stocked. I must say I was impressed with their selection on wine coolers. I came in for water and 1 pack and ended up leaving with 3 total. If you're looking for some nice inexpensive flowers come here, great selection.”
10AM - 7PM
7658 N Oak Trafficway, Kansas City
Electronics
“I cannot praise Litsy enough for her care and amazing customer service, not only to me but to the 6 other customers that walked in while I was there this evening. She was the only one working and handled everyone with a smile and positive attitude. Some people were kind to her and others not so much, but regardless, she treated them with respect and made them feel like a priority. After being there for a bit due to a technical issue with my previous provider, I watched as Litsy communicated in 4 different languages to meet her customers needs, from paying a phone bill to purchasing a phone as a gift for a family member in another country. Not only was I impressed, but despite some very difficult situations she was dealing with, she kept a positive and professional attitude with EVERYONE, Even the not so nice customers! Her ability to multitask, speak different languages and use translators, sell products, problem solve, and just be a genuinely nice person will make me return to this store and recommend others, without a doubt! She didn't even complain when the store was nearing closing time and a customer walked in to buy some phones. Thank you Litsy for your amazing customer service! Cricket is lucky to have you!”
“Angel, Yulisa, and Ghaib from the Hardesty location thank you for helping us set up an additional 2 lines on our plan. We've been with metro for years and have never been dissatisfied. We appreciate your help!!”
10AM - 7PM
2201 Metropolitan Ave, Kansas City
Electronics
“I went to this location to switch from metro pcs after being with them for 10 years and I was having a bad experience with Metro trying to turn on my new phone because my old one was broke. I walked in not in the greatest of moods (menopausal mood)There was a young lady named Daiva that assisted me and my daughter change everything over for me and my husband. Let me just say that with my slight temperament at this moment from leaving Metro PCs (2 doors down from Cricket )poor Daiva kind of received some frustration from me and she was handling everything amazingly. She made sure I got the best plans for me and my husband and she helped us with a discount program that saved us $30 a month. This girl works great under pressure and deserves a raise. Thank you again Daiva your customer service skills were outstanding.I recommend switching to Cricket if you are with Metro PCs I haven’t dropped a call since and it runs a lot faster”
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“Awesome service. 5 stars all day for the quality of service I get each time I come in this store...he Is always super helpful and pleasant to deal with. He definitely goes above And beyond. Would highly recommend”