“This location and the people working there are just fantastic! I'm a long time frequent shopper, and about 6 months ago I purchased a set of shop work lights, that unfortunately due to a design flaw are now defective. Since it is past TSC's 30 day return policy, the responsibility is on the manufacturer to honor the lifetime warranty. Well ACS, American Customer Service (the vendor responsible for warranty claims) would not honor the lifetime warranty. Luckily Joe at the High Ridge store stepped up and swapped them out at no cost. It was a pleasure talking with Joe, the store manager. He exemplifies what great customer service is. Thank you Joe!”
“We have been using Walmart curbside pick up for the last three plus years. This particular time, we didn't wait thirty seconds for the employee to bring out our order. I'm not exaggerating. Pleasantly surprised.”
“This place is so much better than Beucheits. The store has greater selection of things and has better prices. Customer service is something that they care about.”