Advance Auto Parts at 16605 E 23rd St S in Independence is known for its helpful and friendly staff who go out of their way to assist customers. Customers appreciate the store for providing excellent service, including free battery testing, free installation of batteries and wipers, and free engine code scanning. The staff listens carefully and offers clear instructions, making it a supportive place to get auto parts and advice. Customers have also experienced exceptional kindness, with staff lending tools and even driving to get parts. The store features leading brands like FRAM, Carquest, and DieHard®, and offers same-day options and free recycling services. Loyalty programs such as Speed Perks help customers save on store items and gas. Overall, customers feel confident in the staff's genuine care and helpful attitude, making it their go-to place for auto parts and service.
The guy Nick that works there is the best he replaced my battery and wipers in the snow with a smile on his face I would go back to this specific Advanced Auto just to work with Nick again. He should get a raise for his customer service and attentiveness thank you Nick and Advanced Auto
November 2025
Very nice guys checked my battery & then replaced it the dark, cold rain.
November 2025
Want to give a shout out to Roy. Exceptional customer service for helpful and went over and beyond to assist me. He needs a raise
