Truck Rental in Independence, MO

“This particular Uhaul company here has amazing employees!! They were very kind to us!! They didn’t even charge us for the extra mileage on their truck!! We went 22 miles over and they were amazing to not charge us the extra!! Thank you so much Uhaul!!”

“I wanted to tell you that MAURICE and TYLER were there when I dropped off my trailer and rented a storage unit. Let me tell you that these two young men were so wonderful without dealing with customers!!! They are polite, intelligent and were so kind to me. MAURICE helped me with an issue I had and he went above and beyond to help me with such kindness. Customer Service Is so key in every business!!! MAURICE is such a great employee!!! He needs to be given an award for his service there helping customers that are stressed from moving. They were both great guys. I just dealt with Maurice with this situation. I am now considered the “older generation” and Maurice sure made me have a lot of hope for the younger generation. Maurice needs to train people in the world in outstanding customer service. This man will go very far in life! Thank you for hiring him. I have used this location two times before and EVERY SINGLE TIME it has been such a very pleasant experience. I do not write reviews usually, but the very outstanding customer service and competency at this location needs to be brought to the upper management’s attention. I WOULD HIGHLY RECOMMEND THIS U-HAUL LOCATION TO EVERYONE!!! Thank you!!!! (Took a picture of the items in the U-Haul location to show people that you have great supplies at great prices at this U-Haul location. I have seen these items to be more expensive at other online big stores and they are better priced here! Also, this was the U-Haul I rented to show that I’m REAL customer!)”

“This was by far the BEST experience I have ever had when it comes to using a rental truck business. I had the pleasure of being helped by Aubree B. She was AMAZING!! Super great customer service and super friendly. 10/10 will rent again.”

“Improve nothing, just keep doing what you're doing. I haven't rented anything in years, but I've bought a bunch of boxes and peanuts for shipping stuff all the time. I haven't had a bad experience at this location, ever. I can't say that about Noland Rd, but this location has never disappointed me. On my pickup, they two young employees, a guy and girl, I'm fairly certain the girl was a manager and the guys name name was Trent? I read her name too, but I can barely remember how to tie my shoes ?. But in all seriousness, everyone that works at the 24hwy store truly deserves a big thank you. For Uhaul, the app is bad ass and very user friendly. I couldn't ask for an easier experience, you need to sell this to the rental car companies, they need the help really bad. Thanks again!”

“The lady that did my reservation was hopefull even tho it was last minute thing and also got me in a truck when I mess up on the size I need. Though I need a 20 foot truck but really need a 15 foot truck . And had know problem of down size. She was very hopefully and knew her job and wanted to help her customers .”