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“Justin was fantastically phenomenal!!! He understood the assignment!! Great customer service skills and he raised the bar for you guys by suggesting sales for sure . Thank you Justin ?”
“These guys are a real technical gem. Whenever manufacturer reps cannot do a basic task, like order and repair my 30 day young Iphone 17 pro max, these guys do it easy and on time. While some things take more money than others, their repair integrity is top notch when a simple (sometimes free) fix can help you. This is what phone repair service should be from every store.”
“We love the service— provided to my entire family (of 7) by Kym Williams. In over 30 years of ATT, she has by far been the best, most efficient, and pleasant customer service provider we’ve ever had! We hope she will be at the Cape Girardeau location for a long time!”
“We recently decided to switch phone carriers. Cricket was recommended so we decided to stop at the Cape Girardeau location. We were greeted by David who gave us information about plans that might meet our needs. Absolutely no pressure, just the details of the available plans. We saved $100 a month and were able to update our iPhones. There was a glitch in the system when we were trying to finalize our plan which caused an extended delay. However, it was handled professionally and was resolved as quickly as possible. Shout out to David and Alex for great customer service! If you are considering switching phone carriers, we highly recommend you stop in and speak to the Cricket team at this store.”
“I can’t say enough good things about Mortimer. He was knowledgeable helpful and answered all my questions. He showed a degree of professionalism seldom seen in today’s workplace.”
“Went in today after being on 3 different phone calls with boost and Mrs.Rebecca helped me out. I must admit I wasn’t in the best of moods. Once leaving I was in a great mood. Rebecca helped me with my sim and activating my phone she made sure I understood everything before leaving. Thank you for being patient with me and helping with my needs she’s amazing”
“I love it here ...The crew is very helpful & informative. If one doesn't know, they will get someone that do. Customer service is above & beyond excellent.”
“I visited on 4- 21-26 and was amazed by your associate! He was so helpful and knowledgeable and really represented in a positive way. Really enjoyed the experience, he helped me set up my own plan and make a new phone purchase with ease. Will definitely be coming back and recommending T-mobile!”
“My sister and I just went in for new IPhones and Jennifer helped us leave with backed up phones in less than an hour. She was helping us, and her other associates who the their customers while staying friendly the whole time. She made it a breeze for us.”
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“Aaron was absolutely amazing, multitasking was incredibly mind blowing, as the store is short staffed, but don't let that stop you from experiencing what you expect when entering an ATT store, Highly recommend these people, top notch customer service and support. Thanks Aaron and korey!!!”