“I came in to get a pair of shoes for my daughter and the store manager I believe his name is Karlos was very helpful and knowledgeable of the products! Great customer service at this location”
“This was my first time going to this store. I gave them a four because I didn't find the color that I was looking for. When I did find the style I wanted. They could not find my size. I will be going back. I love the customer service and I might be able to find what I'm looking for.”
“Has really nice gear and shoes and the staff is pretty friendly but they wouldn't let me return my shoes. They supposedly close at 8 and I was at the doors at 7:59 and they didn't let me come in or anything. Said the registers were closed already but they still had a minute? Shouldn't have shut down the registers so early if it wasn't closing time yet. Was just really d*** also wasn't even my fault I had to return the shoes they are the ones that gave me the wrong size I just didn't check till I was home.”
“Omg I was so impressed with Justin at this location! I visited the location at Cross Keys and the customer service was sub par. Justin turned it around and I will be visiting this location from here on out!!! He was very nice, professional and efficient!”