Dollar General in Kansas City offers a variety of everyday essentials at low prices, including food, snacks, health and beauty products, cleaning supplies, basic apparel, housewares, seasonal items, and paper products. The store also sells tobacco and produce, and customers can save more using the myDG program. The staff generally provides good customer service, with many employees being helpful, polite, and quick to assist. Customers frequently praise young employees for their positive attitude, helpfulness, and friendly demeanor, often highlighting specific individuals who go above and beyond to ensure a pleasant shopping experience. One employee, in particular, is recognized for working multiple registers with a smile and great attitude, earning praise from customers. However, some staff members are noted as difficult to deal with, especially an older gentleman who is unfriendly and slow. The store offers self-checkout options, which many customers find helpful, although there have been issues with sale merchandise ringing up incorrectly. Additionally, customers have pointed out some store organization problems, such as boxes blocking aisles of items like toilet paper and paper towels. Overall, Dollar General Kansas City is appreciated for its affordable prices, variety of products, and friendly staff, despite some minor store organization and checkout issues.
Family Friendly location. Nice clean , Items easy to find. Always cute decor for any occasion.
July 2024
Customer service is good. Keep in mind that the self checkout is available, I find that clerks most generally check me out and do a great job at interpersonal skills.
August 2023
Friendly employees and very pleased to help you with anything
