“Getting Sabra a new phone and Rock was extensive 29th his great customer service. She walked out with a nice iPhone, the best price phones and I am amazed with his customer service”
“These guys know their stuff and either have it in stock or can get it for you quickly. I guarantee you will end up finding something you can't live without when shopping here. :)”
“This store is great! The girls here always help whenever I need anything. Summer and Lauren are top of the line customer service. Recommended over any metro store around.”
“I had to go here because metro pcs phone tech support wasn't going anywhere and kept pushing me to a chat line that kept giving me bad info and no real person for a broken phone. Not only did (Miss Luz <-100 Stars) pull her own phone out and called and jump threw impenetrable hurdles she was able to after 15 mins get a real person on the phone. It took another 20+ mins to complete the insurance claim and have the new phone shipped out.
I returned to again and thank the all high (Miss Luz) was in and she worked magic to get my new phone online with an actual real person who she forced to get there supervisor to complete the transaction and get my new phone online.
Thank you Miss Luz you are the best.”
“I to the location and was helped by Maryly for customer service she was fast efficient and pleasant to deal with. It's not all the time you have that kind of efficiency in customer service she was great. Thank you for your service I will always use this location for business”
8:30AM - 5PM
2604 NE Industrial Dr #280, Kansas City
Electronics
“A friend recommended Slice Speaker Service and I would, too! Dropped off my speakers Monday morning and John had my speakers repaired for me Friday. Good quality work for a fair price!”
“Great staff Julia was very helpful she explained things in the way I can understand she loves rainbows I even had it my Messenger account to my phone so I wouldn't have to do it myself that took so much pressure off of me thank you Julia and keep smiling it's golden”
“The service was awesome by Claudia, my wife just need 35 minutes to upgrade the 14 Pro Max to 17 Pro also upgrading her Watch for her birthday... So Fast and Claudia is very informative.”
“Target was the place open latest on Christmas Eve. THANKYOU!
By the time we got there we had 7 minutes to rush in and get something for a Christmas dinner. Almost had to settle for Rama Christmas Dinner.
THANK YOU TARGET!!! Where were you when I needed you Wal.art?..?.???
CLOSED! With only your security guy and his obnoxious flashing lights in the parking lot at 6pm.”
8AM - 4:30PM
4901 Bristol Ave, Kansas City
Electronics
“Commenco came in and updated our camera system. They were quick and did a great job. Brandon was very helpful in helping us understand the new system and ensure we were happy with all the angles.”
“Angel, Yulisa, and Ghaib from the Hardesty location thank you for helping us set up an additional 2 lines on our plan. We've been with metro for years and have never been dissatisfied. We appreciate your help!!”
“I came into this location and there was a Hawaiian man Cena he was so very helpful he was very professional. I was surprised to find out that he wasn't the manager because he has manager qualities this location needs professional experts just like him I will be coming back he took his time and even though it was a long time to get done what I need done he was so professional with it and he was even able to help other customers while in the process of helping me not losing track not losing his temper and y'all just need more people like him”
“Want to thank Alexis for all she did for me. Everything! Got our phones. Set them up in no time at all. Thank you very much. Would have taken me forever. Only short time for her.”
“My first time here. Love them. Was having trouble with my carrier on releasing my phone # and they helped me all the way. Even when I was getting frustrated with my old carrier they was like they got me and help me all the way also thank you very much to the people that work there”
“I want to commend Jesse, an associate at Barry Rd store. I had problems with my phone. I'm 76 years old but it was my fault something I've done wrong and Jesse straightened everything out for me in just a few minutes and I really appreciate the service here, that's why I've been a customer for 25 years thank you very very very much, Jesse!!”
“This my spot!! Lol always clean the staff is absolutely Wonderful, helpful courteous all around Good people... Im always satisfied and happy when i leave.... Great Store”
“I bought a Sony OLED from GearBroker's eBay store and had a great purchase experience but the TV started developing issues and eventually died on me. Andy stood behind the sale and made things right - even though this was a manufacturer closeout and there was no warranty on the TV. I'm really happy with the service and glad that, without knowing it, I bought from a stand up business.”
“Kansas City Audio-Visual is a great company to work with. Their service is A+! We just recently had an interactive board installed at our center and this is the third time we've utilized their service and expertise. Obviously we've used them in the past but will continue to do so. I highly recommend them and look forward to working with KCAV for any future projects we may have.Very pleasant, prompt, and professional people. I enjoy working with team immensely.Denise BarrettDon Bosco Senior Center”
“I bought a Les Paul from one of their customers probably 15 years ago and they kicked me out of the store. Still to this day it’s been the best guitar deal I’ve ever found! Thanks Cash America Pawn!”
10AM - 7PM
2706 Independence Ave, Kansas City
Electronics
“well we went in there with the problem that we couldn't solve, and we tried the other cricket store on Wilson and they did not do anything helpful for us. however from the moment I walked in with the phone the girls there were extremely helpful knew exactly what they were doing not only that, but they didn't bother to charge us. As far as they were concerned it was just part of customer service period and it was greatly appreciated!!”
“Even though the telephone customer service for this company is trash, Karina at this store kept us as customers, because I was about to cancel it all and walk away! She knows how to relate to people!”
“We had an issue with our bill because of a trade in that didn’t get applied. We ran up here about an hour before closing and explained our issue. We had all the necessary paperwork with all the documentation of what was done. Alexis and Heather were amazing and called up Verizon and got it all cleared up. Fantastic customer service, friendly and personable. I will be sure to recommend this store to anyone that has or wants to switch to Verizon”
“Jazz and Bryce were the shining stars on this trip. On a road trip I stopped to pay my bill and found these 2 young people to be kind and friendly and handling other requests re: my account. I highly recommend this location.”
10AM - 7PM
3920 Broadway Blvd, Kansas City
Electronics
“I had a wonderful experience with a young lady named Eileen. I bought my cricket phone at another cricket store, but she helped me get rid of the do not disturb feature that sent all my calls to voice mail. Sweet, patient and very knowledgeable. Left her some Danish treats as a thank you.”
“I had a very pleasant customer service experience with David, Joshua and Ben because they helped me out in a situation that I have been dealing with tmobile for a month and they solved on the spot. I will say if you need any help they would be able to solve it for you. They were very knowledgeable and patient about the questions I had about any concerns about my account. Once again thank you for your help.”
“Gabe assisted my mom and i in purchasing new iphone 17s, he was very personable, vibrant, and efficient. he even assisted my mom in recovering her photos so she could back up her old iphone! we will definitely refer others to this location! Even Evan was very nice and we talked about fallout 76, these young men are very sweet!”