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“I had a problem with my phone and no one knew what to do. I came here and he knew exactly what was wrong, fixed it and I haven’t had a problem since, come here and ask for rock, he is the best at what he do”
“These guys know their stuff and either have it in stock or can get it for you quickly. I guarantee you will end up finding something you can't live without when shopping here. :)”
“This store is great! The girls here always help whenever I need anything. Summer and Lauren are top of the line customer service. Recommended over any metro store around.”
“I had to go here because metro pcs phone tech support wasn't going anywhere and kept pushing me to a chat line that kept giving me bad info and no real person for a broken phone. Not only did (Miss Luz <-100 Stars) pull her own phone out and called and jump threw impenetrable hurdles she was able to after 15 mins get a real person on the phone. It took another 20+ mins to complete the insurance claim and have the new phone shipped out.
I returned to again and thank the all high (Miss Luz) was in and she worked magic to get my new phone online with an actual real person who she forced to get there supervisor to complete the transaction and get my new phone online.
Thank you Miss Luz you are the best.”
“Eve was very professional and made the decision easy and the process quick. The store was clean and welcoming I would recommend this store for you’re cellphone needs”
8:30AM - 5PM
2604 NE Industrial Dr #280, Kansas City
Electronics
“A friend recommended Slice Speaker Service and I would, too! Dropped off my speakers Monday morning and John had my speakers repaired for me Friday. Good quality work for a fair price!”
“Great staff Julia was very helpful she explained things in the way I can understand she loves rainbows I even had it my Messenger account to my phone so I wouldn't have to do it myself that took so much pressure off of me thank you Julia and keep smiling it's golden”
“The service was awesome by Claudia, my wife just need 35 minutes to upgrade the 14 Pro Max to 17 Pro also upgrading her Watch for her birthday... So Fast and Claudia is very informative.”
8AM - 4:30PM
4901 Bristol Ave, Kansas City
Electronics
“Commenco came in and updated our camera system. They were quick and did a great job. Brandon was very helpful in helping us understand the new system and ensure we were happy with all the angles.”
“This store usually seems to be pretty clean and reasonably well run. It does seem to be in an area which isn't quite as nice as most, and I have seen it a little on the messier side.
What can I say, it is a big box general store and a national chain not a local option. But, they seem to be generally a good cut above the big box store competition.
They have clothes, electronics, house goods, board games, school and office supplies, baby stuff, some furniture, and probably most other things you could think of.
Service usually seems friendly if busy.
Parking is usually plenty open.”
“Brennan was a beast. I had a bad day at work and he found ways to lighten the mood and make upgrading my phone a bearable experience. He was knowledgeable and had an immediate answer to all of my questions. Brennan is the man. Great experience!”
“Angel, Yulisa, and Ghaib from the Hardesty location thank you for helping us set up an additional 2 lines on our plan. We've been with metro for years and have never been dissatisfied. We appreciate your help!!”
“I came into this location and there was a Hawaiian man Cena he was so very helpful he was very professional. I was surprised to find out that he wasn't the manager because he has manager qualities this location needs professional experts just like him I will be coming back he took his time and even though it was a long time to get done what I need done he was so professional with it and he was even able to help other customers while in the process of helping me not losing track not losing his temper and y'all just need more people like him”
“Worked with Joshua across two days to get my wife an upgrade from an old iPhone on a grandfathered carrier to one from the latest-generation. He was great, no surprise fees as he was transparent about everything. Didn't give any qualms when we asked him to reapply the screen protector (first time had a small bubble leftover). Would like to work with him again if need be. Everyone else was also helpful in the store.”
“Want to thank Alexis for all she did for me. Everything! Got our phones. Set them up in no time at all. Thank you very much. Would have taken me forever. Only short time for her.”
“My first time here. Love them. Was having trouble with my carrier on releasing my phone # and they helped me all the way. Even when I was getting frustrated with my old carrier they was like they got me and help me all the way also thank you very much to the people that work there”
“This my spot!! Lol always clean the staff is absolutely Wonderful, helpful courteous all around Good people... Im always satisfied and happy when i leave.... Great Store”
“I bought a Sony OLED from GearBroker's eBay store and had a great purchase experience but the TV started developing issues and eventually died on me. Andy stood behind the sale and made things right - even though this was a manufacturer closeout and there was no warranty on the TV. I'm really happy with the service and glad that, without knowing it, I bought from a stand up business.”
“Kansas City Audio-Visual is a great company to work with. Their service is A+! We just recently had an interactive board installed at our center and this is the third time we've utilized their service and expertise. Obviously we've used them in the past but will continue to do so. I highly recommend them and look forward to working with KCAV for any future projects we may have.Very pleasant, prompt, and professional people. I enjoy working with team immensely.Denise BarrettDon Bosco Senior Center”
10AM - 7PM
2706 Independence Ave, Kansas City
Electronics
“well we went in there with the problem that we couldn't solve, and we tried the other cricket store on Wilson and they did not do anything helpful for us. however from the moment I walked in with the phone the girls there were extremely helpful knew exactly what they were doing not only that, but they didn't bother to charge us. As far as they were concerned it was just part of customer service period and it was greatly appreciated!!”
10AM - 7PM
3920 Broadway Blvd, Kansas City
Electronics
“I work as a care taker and brought in one of my clients to see about getting a government free phone and service. Shavaya was our sales person and he was just so helpful with my client. He recognized someone in need and immediately showed he got the gravity of her need. He took it upon himself to help my client apply and qualify for the government phone and service. He set everything up for her and made her day. This man needs a raise and praise for being an outstanding employee. I almost came back and offered to recommend him for a job at my company as a care taker! He is truly a jewel!!”
“I bought a Les Paul from one of their customers probably 15 years ago and they kicked me out of the store. Still to this day it’s been the best guitar deal I’ve ever found! Thanks Cash America Pawn!”
“The staff was very helpful and welcoming. This is now my closest Best Buy. Two that were nearer to my home have been closed. I do not like the drive, but the service and results have been good from the Liberty store.”
10AM - 7PM
7658 N Oak Trafficway, Kansas City
Electronics
“I cannot praise Litsy enough for her care and amazing customer service, not only to me but to the 6 other customers that walked in while I was there this evening. She was the only one working and handled everyone with a smile and positive attitude. Some people were kind to her and others not so much, but regardless, she treated them with respect and made them feel like a priority. After being there for a bit due to a technical issue with my previous provider, I watched as Litsy communicated in 4 different languages to meet her customers needs, from paying a phone bill to purchasing a phone as a gift for a family member in another country. Not only was I impressed, but despite some very difficult situations she was dealing with, she kept a positive and professional attitude with EVERYONE, Even the not so nice customers! Her ability to multitask, speak different languages and use translators, sell products, problem solve, and just be a genuinely nice person will make me return to this store and recommend others, without a doubt! She didn't even complain when the store was nearing closing time and a customer walked in to buy some phones. Thank you Litsy for your amazing customer service! Cricket is lucky to have you!”
“Even though the telephone customer service for this company is trash, Karina at this store kept us as customers, because I was about to cancel it all and walk away! She knows how to relate to people!”
“I made a mistake placing my online order but Nick was very friendly, patient, and attentive even though I had lots of questions and had to make trips back to the store. Thanks!”
“Jazz and Bryce were the shining stars on this trip. On a road trip I stopped to pay my bill and found these 2 young people to be kind and friendly and handling other requests re: my account. I highly recommend this location.”
“I spoke with them twice, once a few years ago, and again today. SUPER HELPFUL! I don't say that lightly, as a business owner myself, I deal with a lot of support issues. At least on my 2-way radio issues, they have been great.”
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“Grey
After being told by 2 other people it would take 48 hours to port by existing phone number, grey managed to get it done in a matter of minutes. He was efficient, professional and polite, but most of all - extremely competent. I very much appreciated his efforts.”