Hertz Car Rental - Kansas City - The Westin Crown Center

Car Rental
Hours: Hertz Car Rental at the Westin Crown Center in Kansas City offers a wide selection of vehicles including luxury and sports cars, SUVs, EVs, vans, and trucks. The location provides a convenient car rental experience. Customer experiences at this location vary. Some customers report fantastic and helpful service, describing the process as smooth with no issues, perfect experiences, and no surprises or hidden fees. They note the staff as extremely accommodating, with specific mention of a representative who was super helpful even outside of business hours. Vehicles are reported to be clean, in good condition, and accurately documented, with a quick checkout process. However, other reviews indicate negative experiences, with customers feeling lied to or forced into paying for additional insurance, under the impression staff make commission from it. This has led to some customers feeling hesitant based on prior reviews. Overall, while some renters have had excellent service and seamless transactions, others have encountered issues with sales practices regarding insurance. The location remains a convenient option for many, with several customers stating they would definitely rent from there again.

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1. Kansas City, Missouri