“My Service Advisor Justin met all my expectations. He explained everything and was very patient as I asked questions. So polite. It's because of Advisors like him that makes a difference. (Patient)”
“I had a rental that was not a good car and I brought it back the next day and the staff fixed the situation and went above and beyond. Excellent customer service, will continue to choose this company!”
“Nicole got us past the arm and stop plate without a hitch. The man who met us at the booth was friendly and the dude behind the counter was very pleasant when he told us we didn't need to be there because we did a pre-check.
I've tried Budget, but enterprise has never let me down from Tampa, to Houston and on to Kansas City.”
“I’ve been using this budget service for about 2 years now. The new location is very nice and much more professional and clean than the previous one. I used to dread going in there, but this was my first experience at the new place, and I loved it!”
“I've been renting from Enterprise for over a year now. Mostly once a month sometimes more. I've never had a bad experience. Right now Jaydin and Alexis are my favorite people there. Always friendly, knowledgeable, professional. I can be a bit picky sometimes but they don't seem to mind. I like both of them very much. Both appear to be very hard workers”
“Craig and his crew were great. Had them put a new top on my '73 MGB. Gave me a lot of good info as the owner of a new car and was very helpful getting the car in and out. I'll be taking it back to him for more work as I go forward!”
“After a hideous experience at Hertz car rental at the Westin Crown Center, KCMO, Terrence at Avis car rental Loews Hotel saved the day. Terrence is focused on customer service and had my rental processed in just a minute or two making the whole transaction painless. Thanks for rescuing me, Terrence and Avis.”
“I have to say, car rental agencies normally leave positive customer experiences much to want. However my experiences with this AVIS location have always been amazing! 10/10 The guy who runs the place is a true professional. He has gone out of his way to make sure I always have a ride even when they were overbooked. He has remained open for me later then the hours of operation to ensure I can pickup a vehicle. Amazing service and I will absolutely recommend this AVIS location to everyone!”
“We had a great experience with UA. Our client was very comfortable in the van we rented. It was a smooth ride and an easy process to complete. Kara and the staff there made everything quick, easy and enjoyable. We will be coming back to them in the future.”
“Terrance was a great help with our reservation and provided a lot of support with choosing the best car for our trip! Very attentive and great central location. Very recommended for families and friends to rent from.”
Open 24 hours
1700 E Truman Rd, Kansas City
Car Rental
6AM - 11:30PM
1 Nassau Cir, Kansas City
Car Rental
“Everyone PLEASE consider renting from this Hertz location. Agent Thomas was absolutely professional, prompt, and on his game in helping me get a rental, when a competitor at the same location would not accept a debit payment. In fact, all other agencies at this location require a credit card be used at the airport, and that you must be flying to or from MCI in order to pay for the rental via debit. I had been working in Olathe, providing transit service for World Cup 2026, and couldn't find any vehicles for rent due to the event and recent hailstorms depleting the rental fleets in that region. So I was advised by a competitor to try renting from the airport. Then ran into the payment issue. Thomas was sympathetic to my dilemma, listened attentively, and quickly and clearly laid out the options and procedures for me. Within 10 minutes I had keys and a rental car waiting for me. And Thomas offered a special that upgraded me from a midsize sedan to a Nissan Rogue, which I readily accepted. Thank you Mr Thomas, and Hertz !! I return to KC to complete my assignment in a few days and will be using Hertz for my rental needs. I felt highly valued as their customer. Again, everyone please use this airport Hertz location!”
7AM - 6:30PM
1 Nassau Cir, Kansas City
Car Rental
“The whole car rental process with Dollar Car Rental at MCI was FLAWLESS! It went so smooth and I really appreciated that during a stressful trip (death in the family). The young man, the only person actually running the counter, was very professional and pleasant. All I can say is that Dollar Car Rental has earned a fan today! Great job!”
“I rent my car through Expedia, they’re just happen to be at the same place at Payless. The process was okay, there was only one staff so I waited for a while. Overall experience was okay.”
7:30AM - 1AM
1 Nassau Cir, Kansas City
Car Rental
“Matt saved the day. I received a call 2 hours before my appointment that the SUV that I had reserved months ago was not available. I drove 45 minutes to the KCI airport. Although there we not any available in town he found one that had been returned and got set up. He was very professional and change my bad experience to a positive one. Thanks Matt”
“Logan was awesome, as always. We love renting cars from him and budget. You can't go wrong. Super nice cars. He makes going out of town from KC the best! Maybe show the counter people respect. And you'll get a better experience!! **Update! Another positive experience. This time with Sai. He was super helpful and the pickup is great!”
8AM - 5PM
1 E Pershing Rd, Kansas City
Car Rental
“I'm very happy with their services and cars vehicles. Rental agents went the extra mile to get me a car when the system was overbooked and no cars were available. Others were not able to get a vehicle. My attitude and patience made a difference when other customers did not maintain theirs. When two cars were returned I received an excellent car!”
“They're a little misleading on the drop off and shuttle rides about how far you have to walk when you drop your vehicle off a person with a disability has a hard time with it other than that the staff was very helpful and very pleasant.”