Metro by T-Mobile on NE Vivion Road is known for its exceptional and friendly customer service. The staff is described as super awesome, kind, helpful, patient, and knowledgeable. Specific employees receive high praise for being genuine, caring, selfless, and for providing unmatched service with a smile. Customers report receiving patient help when switching services, choosing phones within their budget, and getting assistance with promotions, phone unlocks, and various issues. The service is consistently noted as above and beyond, making customers feel they have finally found people who really care. The location itself is commended for being reliably open and awesome, with a team that walks customers through the best prepaid plans. The business offers unbeatable prepaid plans with unlimited talk, text, and data, along with 5G phones from brands like Apple, Samsung, and OnePlus. Customers express high satisfaction with their new phones, accessories, and service, and state they will always recommend this location.
This store is great! The girls here always help whenever I need anything. Summer and Lauren are top of the line customer service. Recommended over any metro store around.
March 2025
Amanda and Harmony made everything very easy. Thanks you
February 2025
The service I received was exceptional. Summer was extremely helpful and friendly. I love my new phone, accessories, and service! Thanks again to metro by t mobile!!!
