Northtowne Auto Group provides car sales and service. Reviews note very efficient and fast service, with repairs sometimes finished in under a week or an oil change in under 45 minutes. Staff are described as friendly, helpful, amazing, and dedicated, with excellent attention. Customers appreciate the updates sent about their car's progression. However, some find the service very expensive and note the dealership does not offer Saturday appointments. A point of disappointment is that promised car washes with maintenance were not provided on multiple visits. Some feedback suggests the place could try harder on customer service beyond the bare minimum. Overall, it is a super recommended option for car purchases, with a crew that makes the repair process smooth.
Melissa is very efficient🥳 My car was checked and finished before the weekend.🎊 Everyone was friendly and helpful. I do appreciate the updates sent about my car to see the progression, from beginning to finish. You guys rock. My car looks brand new💝
January 2024
If you are looking for a car, it is a very good option! Rude's attention and dedication is excellent! Super recommended.
November 2023
I don't think it should take 2 hours and 15 minutes to get your oil changed and a tire rotation.
