Northtowne Volkswagen, the Kansas City Metro area's oldest Volkswagen dealer, is known for its exceptional customer service and transparent sales process. As the #1 Certified Pre-Owned Dealer in the Midwest, the dealership lives up to its motto "Nice People Buy Cars from Nice People." Customers have consistently praised the team's professionalism and accommodating nature. Kevin, a salesperson, has been recognized for his patience, lack of pressure, and willingness to address any concerns. The general manager, Russ, is described as genuine and authentic, creating a positive business environment. The purchasing experience at Northtowne Volkswagen is highlighted as straightforward and easy, with no hidden fees or surprises. Customers appreciate the transparency and the ability to complete the process quickly without unnecessary negotiations. The service department also receives high marks, with Bryce, the service representative, praised for his prompt communication, personable demeanor, and trustworthiness. Overall, Northtowne Volkswagen has earned a reputation for providing an exceptional customer experience, making it a top choice for Volkswagen buyers in the Kansas City Metro area.
The easiest & most straight forward dealer I've ever dealt with. Our salesman Kevin was great and the GM Russ was one of the most genuine and authentic people we've ever done business with. We're so happy with our Atlas and Northtowne has earned our business for good!
May 2024
Micah on the sales side is highly recommended. He’s honest, kind, and attentive to everything you ask. Bryce in service has been the most awesome rep for the service department. He’s been prompt at retuning calls, is personable, and is someone you feel you can trust. You won’t be disappointed with your experience... read full comment
May 2024
It was a very simple process. Matt Weaver did a great job of listening to my wants and did what he needed to do to meet my needs. Thomas did a great job with all of the paperwork and financing.
