The UPS Store in Kansas City is a locally owned and operated business offering packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing. Reviews highlight it as a best-kept secret for printing needs, with significantly cheaper prices, expert help on designs like posters and banners, and reliable next-day service. Customers also appreciate the easy Amazon returns process. The staff is consistently described as very friendly, kind, helpful, cheerful, efficient, patient, and top notch. They are noted for easing customer anxiety, even with complicated requests close to closing time, and for starting a customer's day with a smile. Some feedback suggests the self-checkout process for packages with prepaid labels could be clearer, as a lack of signs caused confusion. However, the overall experience is very positive, with customers expressing extreme satisfaction and wishing they could give more than five stars.
Stopped in for a couple big heads and they got them done ASAP and they looked great!
April 2025
Some employees are kinder than others. But it is a quick in and out process.
March 2025
Teresa was so so kind and helpful! I was worried coming in with a bit of a complicated request so close to closing, but she was happy to help me and made it super easy. I appreciated her kindness and for easing my anxiety :)
