The United States Postal Service (USPS) at 7170 N Broadway St is dedicated to providing secure, reliable, and affordable mail and package delivery to over 157 million addresses. With a commitment to customer service, this location features walk-in passport services. Many customers have praised the staff for their professionalism and efficiency during the passport application process. Mona has been highlighted for her exceptional service, making the experience enjoyable and straightforward for customers. Another staff member, recognized for his cool mustache, effectively managed a long line, ensuring quick service. Customers also noted the responsiveness of the team when handling passport renewals, with one employee even going out of his way to return a forgotten birth certificate. Overall, despite some common postal issues, customers reported a pleasant experience with fast service and helpful staff who are eager to assist, even in challenging situations.
Absolutely the worst post office! Clerk has 12 customers (not including passport customers) in line and she goes to the back 15 minutes ago and hasn’t come back! I’ve been in line 25 minutes! What is going on???? You need to fix this or close those post office!
May 2025
I just had a great experience at the post office getting a new passport with a gentleman by the name of Greg. He was incredibly professional and polite and explained everything that you needed to know about everything. You are in need of a passport I highly suggest going to this post office and asking for Greg.
May 2025
Post man refuses to come to the door will put notices in the mailbox instead of coming to the door instead it was “undeliverable” and taken back to the dang post office and after closing time ON A HOLIDAY WEEKEND! So I couldn’t get my certified mail! I’m fuming I’ve been waiting on that for MONTHS!