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“Fast process getting my new phone. Straight to the point and very helpful with setting up my new device! Also gave me a case and glass on the house, very satisfied!!”
“Great experience. walked out the store with a brand new phone after having my old phone for 5+ years. Ahmed helped make the transition smooth and easy. Lovely people at the store. Look forward to my new phone”
“Brought my elderly moms phone in because she had accidentally downloaded a bunch of apps. AJ was so kind and nice and got it fixed so quickly for me. Thank you so much for your amazing customer service!”
“We swapped from the magenta platform to ATT, great promo at the time we swapped. Anywho we headed into the store to turn in our trade in devices, simple process, quick and painless.”
“I broke my iphone and came into the store looking for a phone until I can get my iphone replaced. I Was greeted and assisted by Isaiah and he was very helpful and professional , if his boss sees this give him a raise. it's hard to find good employees these days so don't take the one you have for granted.”
“Refreshing.
Customer service has taken a back seat at most places I've been for a long time, not here.
Sara and Miley went above and beyond to explain the process in such an efficient way. I will continue to purchase phones, add lines and make payments at this location.
Big thanks to them.”
“Hands down the best staff ever! I brought my autistic daughter to get her first cell phone and they really touched my heart with going above and beyond to make sure she was happy. Thank you all so much for all your hard work and just being amazing people.”
“Want to give a big thanks to Alec Ivy and Daniel for giving me superior service today! Thank you both for going above and beyond to get me the deals and services I needed!!!”
“We had a very good experience at this location. There was a wait because it was very busy but someone (Jesse)greeted us right away to see what was needed. As soon as an employee was available we were helped. Everything went smoothly and Becca was very professional and so fun to work with. Jesse helped with our screen protectors and they are perfect! THANK YOU for making what could have been a stressful experience, a joyful one.”
“Geek Squad can help resolve computer problems. They're reliable, and frankly, if they can't troubleshoot your issue, it may be time to invest in some new hardware. Thankfully, I haven't had to use them a whole lot in the past few years. I don't know how they vet their applicants...I mean, anybody can claim they know how to work on computers...but in my experience they've always got some sharp employees. And that's why I'm not giving them five stars. Because, you see, while most Geek Squad workers have been polite and helpful, don't be surprised if you run across just ONE on staff who appears to believe he's the god of PC's, who can't seem to resist letting you know that you're a mere mortal, and possibly a clueless one at that! Hahaha I think it's not uncommon for those in the computer/tech world to have a superiority complex. But I wouldn't hesitate to recommend using Geek Squad's services to anyone. If you do run across the odd staffer who seems to live to make others feel d**** just ditch him and latch on to another.”
“Hello, I walked into this store location to update myself on Verizon’s plans and services. Was Greeted by Markell and was informed on all products and services that Verizon offered. I was surprised by a lot of updates that Verizon offered and the prices in which they offered it. I will say Markell was knowledgeable and well informed about the service and products that his company offered. This young man is a asset and won back a customer that left in the past. I will say that if you are visiting this location ask for Markell.”
“The staff was very helpful and welcoming. This is now my closest Best Buy. Two that were nearer to my home have been closed. I do not like the drive, but the service and results have been good from the Liberty store.”
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“Erica was extremely kind and helpful today. She helped me pick out a new phone and get everything off the old one. Then she made suggestions on features I might like in my new one. Excellent service!”