This Verizon corporate store in Kansas City provides great service, with staff noted as excellent, very helpful, patient, pleasant, and professional. They are known to cut through red tape, resolve problems, and tell customers the best thing for their situation. The store offers the latest mobile, 5G home internet, and business services, with options for in-store appointments, online orders, and pick-up. However, some customers report it is always busy and sometimes hard to get help. While many experiences are positive, including efficient troubleshooting, there are isolated complaints about unresolved billing issues and unreturned calls regarding fee waivers. Some recommend going with a plan but acknowledge the staff can save money.
Kaleb was great help. My phone was not working correctly and provided the help I need.
July 2026
Anthony did a an amazing job and and was really quick and direct which I loved
July 2026
Skye in the Liberty store. Was amazing and took care of our problems, quickly, efficiently, and professionally. After two days of pulling my hair out at home, she took care of everything.
