UMB Bank’s Kirkwood branch offers a range of retail banking services, including checking and savings accounts, mortgages, home equity loans, auto loans, and credit cards. They also provide private wealth management and financial planning, along with small business solutions such as deposit accounts, credit cards, and lending. The bank has been serving customers since 1913 and is known for its trusted team and problem-solving approach. Customers praise the friendly and knowledgeable staff, highlighting staff members who go above and beyond to assist. However, some note that the new branch has no drive-thru services and the parking lot is quite far from the entrance, making accessibility difficult, especially for seniors or those with mobility challenges. The branch's lobby is described as plain and not very inviting. Despite these inconveniences, many customers appreciate the great service and feel valued by the staff, who are recognized for their helpfulness and personalized attention.
The UMB bank has excellent associates that are very knowledgeable and personable. The online banking is easy and timesaving!
September 2025
Kristen is very helpful and knows what she talking about
November 2024
I have bank with the Kirkwood branch of UMB for over 50 years, I am 81 now. They have always met my needs and I have never, NEVER had a negative experience.
