Cricket Wireless Authorized Retailer is known for providing helpful and friendly customer service. Customers have praised staff members, especially one employee who went above and beyond to restore a phone affected by malware, demonstrating genuine care and dedication. The staff take their time to assist customers, set up phones, and ensure they get the best service possible. Many customers appreciate the honesty and helpfulness of the team, noting that they felt welcomed and well taken care of during their visits. One reviewer shared how they were offered a significant discount as a low-income customer, which improved their service experience and reduced their monthly expenses. Others mentioned that staff members, like Dom, handled multiple inquiries efficiently and provided excellent service. While some reviews touched on operational aspects, such as store opening times, overall, the location is appreciated for its honest approach and helpful staff. Customers have found great deals, including affordable and better-quality phones, and feel that the store provides a positive experience. This store is a place where customers feel valued and supported, making it a reliable option for mobile needs.
Fardeen was very helpful and so kind you need to hire more like him. Thank you
July 2023
Dom is amazing! He helped my friend with his phone swap & upgrade while helping others with their inquiries! He never missed a beat, each person received excellent customer service!!Thanks so much, Dom!! You ROCK!!
July 2023
I got here at 10 am when it is suppose to open. The worker came at 10:02, and then said he needed 30 more minutes to count the money, scan the phones before he can help me! Sounds like he should have been to work at 9:30 to be ready to open the store at 10!
