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“Went in for an upgrade, the customer service was fantastic. Keely explained everything to me and got my upgrade done in decent timely manor. Definitely recommending this store to my friends and family.”
“Trustin went above and beyond! Made the process extremely easy. I mentioned I was limited on time and he did everything he could to make sure it went seamless.
Definitely my best experience at a phone store!”
“The man we saw this afternoon around 12 PM was so incredibly helpful to restore my mom‘s phone that had been overtaken by malware. She did not get this same level of help from a different cricket store in Kansas where she lives, so we came here. I really wish I would’ve gotten his name, but I hope somebody from management sees this and rewards this man.”
“Chris was extremely helpful with figuring out unlocking my account after security concerns led me to want to find a corporate store and verify my account and identity in person rather than online or through another 'authorized' retailer.
Overall I believe they went above and beyond in assisting me to regain control of my account, and by effect the rest of my accounts that have used my phone number as my multi-factor authentication method.
HIGHLY RECOMMENDED”
“I came in for help with an expired limeted-tine benefit and Marlon did a great job taking care of my problem! We weren't able to find a direct solution but he helped me save the equivalent monthly amount off my bill, and helped me upgrade my old phone while lowering my bill!”
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“Billy is THE MAN!!!! Every single time he's there it's like I'm at home. He takes making customers happy very seriously. Friendly, professional and knowledgeable... Can't ask for much more than that!”