Metro by T-Mobile at 571 Southeast Melody Lane offers affordable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, who quickly assist with switching auto pay and explaining plans. Despite occasional understaffing leading to wait times, service is efficient and personable. Many reviewers value the great service at reasonable prices and prefer staying with this provider. However, some have experienced billing issues, such as being charged for the wrong plan or insurance without prior agreement. Overall, Metro by T-Mobile is known for good customer service, competitive prices, and a wide selection of devices.
They always seem pretty understaffed so I didn't mind my wait time. As soon as I was up to the register the accociate was ready to help me just switch my auto pay information in a quick and friendly manner. I have great service at a very reasonable price. I don't really see myself using another cell provider. 5 stars.
April 2024
Yep, wasted H2o n my phone charger & all the charger I have none fit ?
September 2023
Very helpful help! Takes a while to get waited on because you have to get in line.
