O'Reilly Auto Parts in Lee's Summit, Missouri, located at 316 Southeast 291 Highway, is known for its friendly and knowledgeable staff who provide excellent customer service. Customers appreciate the helpfulness of team members like Chase and George, who go above and beyond to assist with issues such as battery problems, offering both product recommendations and installation help. The store is busy but maintains a positive atmosphere, with employees ready to answer questions directly and respectfully. In addition to selling parts, tools, and accessories, O'Reilly offers valuable services like free battery testing, fluid recycling, and Check Engine light testing. They also provide a Loaner Tool program for special repair tools. If a part is not available, the staff is dedicated to finding it quickly through their extensive network. With over 6,000 locations across the U.S., O'Reilly Auto Parts ensures that customers can find assistance wherever they are.
I have visited this store many times over the years. They are always very helpful! They even put my tricky windshield wiper blades on for me. Highly recommend! Thank you!
April 2026
Raylan was an excellent help. My car needs a special wiper blade for the back. The first one I picked out didn’t fit. Raylan not only found the correct blade but carefully installed it too.
Raylan has great customer service skills!
Thanks
February 2026
The staff at this location are the most helpful and knowledgeable folks of all the parts stores in the area.