The O'Reilly Auto Parts store on Southwest Ward Road in Lee's Summit is noted for its helpful and professional service. Customers report the staff is consistently courteous and goes above and beyond, offering helpful diagnostics and making them feel comfortable. The team is described as hugely helpful and never condescending or dismissive. Service includes free battery testing, and staff are willing to assist with installations even in poor weather. The store offers a variety of services like free battery testing, wiper blade installation, and a Loaner Tool program. They carry a wide selection of parts, tools, and accessories, and can quickly order items not in stock. Customers also appreciate the 10% Veteran's discount. The location is convenient, situated next to gas stations and other shops. This store fosters strong customer loyalty through its dedicated and money-saving assistance.
Thank you Seth you truly went above and beyond to deliver great costumer service. I truly appreciate you helping me.
June 2025
Well stocked, clean and most importantly....enough helpful staff present that I didn't have to wait long at all.
February 2025
Love doing business with these guys! They’re about as genuine and personable as they come, and they’re very knowledgeable in what they do. Would 100% recommend this specific store!
