The United States Postal Service location at 1951 NE Rice Rd is highly regarded for its friendly and efficient service. Customers frequently mention quick and smooth experiences, often being in and out in just a few minutes, especially during off-peak hours. The staff is praised for their helpfulness, positive attitude, and willingness to go the extra mile, such as assisting with barcode scanning and addressing customer needs. Many reviewers appreciate the welcoming environment and the hardworking team that makes mailing and package drop-offs easy and pleasant. However, some concerns are raised about the limited help available during busy times, particularly when there are passport appointments scheduled with only one employee on duty, leading to long wait times. Despite this, the team’s problem-solving skills shine through, especially when handling large mailings or complex shipments. Customers also commend the USPS for its commitment to secure, reliable, and affordable delivery, managing over 30,000 retail locations and processing a significant portion of the world's mail. Overall, the location is recognized for its excellent customer service, quick turnaround, and dedicated staff, making it a positive experience for most visitors.
December 2nd my package of new bank checks were delivered to the wrong address. I went in the the post office first thing December 3rd - they confirmed the incorrect delivery and sent a supervisor to retrieve the package. I had my checks by 10:30 am. Thanks so much.
July 2024
T-man, appreciate all your help! You made the process effortless:)
May 2024
was kinda scared because of the previous reviews but everyone was pretty nice got in and out quick
