“We love this bank and the people who work there! They go above and beyond to make you feel like family and go out of their way to support our community! Love these folks and have only good things to say about them!”
“Lori, the branch manager, has undoubtedly provided the best banking experience I have ever had! She has helped our business immensely and truly goes the extra mile to get it done.”
“Ashleigh at Bank for the West is the best! We met with her to discuss moving our business accounts to them. She was so helpful, patient and knowledgeable when explaining their products and everything else we may have missed when setting up our business and in our daily operations. We decided to move forward with them for all of our business banking needs.”
“Pony Express offers a personal banking experience with top notch customer service. They are so invested in making each customer’s experience positive and make banking feel easy. They have systems that are easy to navigate and so many options to meet your banking needs. A bank that cares for their customers and their community.”
“Customer service is great. They go out of their way to help regardless of the size of your bank account. I have been a customer since 2013 and wouldn't think of going anywhere else.”
“I a customer for over 50 years. The staff first impression of customer service. I have always received great service.
I bank at the Liberty location.
I always found bathroom facilities needed when you serve customers.
Recently the bathroom facility no longer available to customers as code needed to use.
How sad that a small service taken away. I have never seen facility in need of cleaning or abuse. Yes. I have used these facilities many times.
But know staff will have code to use, that gives me peace of mind, they may use.”
“Amazing customer service experience! Everyone is friendly, professional and excellent at their jobs. It says A LOT when the person taking care of you has been working for the bank for over 35 years!”
“So far, this has been a GREAT BANK. Michael, the manager, makes the customer experience well worth it. I highly recommend this branch! Keep up the great work all.”
“Erica and the whole team are rock stars up there. I was put in a really bad situation by somebody. I trusted in my life and they came through like they were my best friends and had my best interest in heart. I’ll never go anywhere with this bank again”
8:30AM - 5:30PM
1 Liberty Bell Cir, Liberty
Banks
“Waited 15minutes and unable to get what I needed. Very upsetting after I was told I could pick it up Mon . Now can't till Thursday no one cares. My complaints have been taken care of problem solved thank you very much”
“We have been dealing with complications in regards to the unexpected passing of my companion and our house mortgage.
They have been walking us thru so many twists & turns. Always polite, empathetic and helpful. I want to recognize several of their staff. Unfortunately I'm not good with all of their names. I recommend this branch to anyone who looking for a friendly banking experience.”
“Anessa was a big help to my husband & I as we were closing some accounts. She was very knowledgeable & professional. She had us in & out in a very timely manner. I would recommend both her & Richard if you have banking needs!”
“We’re from out of town but had a check we needed to deposit after a death in the family. There were three ladies at the teller position and no other customers so pretty chill but the ladies never lost their professionalism even though they did engage in light conversation. Though the deposit was a bit complicated, they helped us quickly and professionally. The bank is clean and presents very well.”