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“Called in to get a bumper swapped out, great customer service over the phone, dropped truck off week later and they got it swapped out and looks great. Hard to find perfect experiences anymore but I had one here!”
“I am very happy with communication, professionalism, the results of my car repair and clean up. My only complaint is that three separate parts from three different vendors was received damaged or unacceptable and had to be returned thus increasing repair time. I know this is not something you have control over. I do feel these vendors need to be held accountable or nothing will change. Maybe a surcharge of 20% for such errors. Their error impacts CARSTAR and the customer. They should be accountable. Thanks for a great job and working with me on pick up.”
“Crash Champions staff was courteous and professional. Justin kept me informed of status and they did an excellent job on our car. I would recommend them to anyone who needs body work completed on their car.”
“Cook's was able to get me a reasonable estimate quickly. The work was completed faster than expected and my car looks as good as new. It did take a couple of weeks before they could get my car in for repairs, but that's only because they're so good, which makes them busy.”
7:30AM - 5:30PM
8311 N Brighton Ave, Kansas City
Body Shops
“**Updated to add, I picked my car up today, over a week earlier that expected, and the work is beautiful! Leigh helped us get checked out and was so friendly and personable. Thank you so much for a great experience!
My car is currently at B street awaiting parts for repair, so technically I haven’t even seen their work yet, but I have already been so impressed with the customer service! From the minute I first contacted them, everyone I’ve spoken with on the phone has been so nice and informative. Another thing that really impressed me was the night I went to drop my car off, I was unaware that some bad weather was headed towards the shop. A nice man and woman working there were in the process of getting as many cars in the shop as they could fit but there was not enough space for mine. They helped me make arrangements to take my car home for the night to keep it in the garage to avoid hail damage and return the next morning. I just thought that was so kind and considerate of them looking out for me and my car. Thank you B Street for your amazing service. I can’t wait to see my car when it’s finished!”
“I took my Lexus RX350 to Bates Automotive because of all the great reviews I read online. A woman with no insurance (ugh!) hit my vehicle in a parking lot, so I was searching for reasonable estimates since I would be paying out of my own pocket (and didn't want a claim on my insurance).I'm so glad I found Bates! I just got my vehicle back and it looks EXACTLY like it did before it was hit. I can't see any difference. Gary is an artist and a perfectionist.My vehicle's color is "white crystal pearl tricoat," which further complicated the re-paint process by 3 extra steps because of the shiny speckles in the paint. He took his time to get it just right and I am thrilled with the results. I'll be sure to refer him to anyone else I know who needs body and paint work.Thanks Gary!Services: Painting”
“I don't post reviews very often but thought I would considering the excellent experience I had with this place. I got a bumper replaced and it looks as good (if not better) than it did straight from the factory. 10/10, they were quick with estimates, the repair, and their communication was awesome.
Cody made everything super easy and I will absolutely be bringing my vehicle here in the future.”
“Took my car here due to an accident. They handled everything nicely and was able to get insurance to agree to charges for all repairs.I highly recommend Liberty Auto! My car looks great!”
“This place does great work! Took our truck in when the back corner got crunched, and it looks better than before the crunch. Also finished quicker than the expected time estimate, and always friendly when communicating. Very much recommend!”
“Fantastic team to work with , Def pump was faulty they did all work and initially charged for the Rapir. next day I found it was under warranty and send them details , Isaic, Joe - were very helpful same day they processed the refund. Wonderful team to work with . saved 2500$”
“Requesting service was easy through the website. I did have to Google to figure out the difference between the three services, but once I clicked on the service I wanted, there was a description of the service. My first appointment had to be rescheduled because of weather and our lack of covered space for service.
The technician Kaydan called on the day of my appointment to let me know he could arrive earlier than our initial appointment window. Kaydan was friendly, respectful of our property and communicated clear instructions for aftercare. Service was quick! The window needed for an appointment is 5 hours but the service took about 1.5 hours. They call and or text to let you know when they are close.”
8:30AM - 5:30PM
1550 N Universal Ave, Kansas City
Body Shops
“They have an excellent supply of automotive and body parts. Prices are better than a dealership and the new grill I bought for the Jeep for perfect and looks great. Service was fast and friendly and the facility is clean.”
7AM - 5PM
3420 Gardner Ave, Kansas City
Body Shops
“They did an awesome, amazing, spectacular job on my Volks Wagon Atlas. We had a road hazard on the front portion of the hood. Something flew off of a truck on the highway and hit our hood. They also fixed some door dents. These are difficult to fix but they made them unnoticeable without putty. Highly recommended”
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“You can’t tell from this photo but I had a huge ding in the side of my truck. Got in for a quote quickly, reasonably priced, and over delivered with a truck cleaner than when I left it!”