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“Tashia provided excellent customer service with kindness and compassion while offering suggestions for accounts as I learn finances for myself and resolve accounts for my mom since she passed away.”
“I utilized the USPS office there and a few weeks ago the gentlemen there was a complete j**** Today, I went in because I was in a pinch and Mr. Cleo was AWESOME! Helpful, friendly, and willing to answer questions. Highly recommend now. The other gentlemen/women that have been at this location have been awful forcing me to drive a bit further to avoid them! Not Cleo A+++ Glad I decided to stop in!”
“Wow zero money exchange with out account...
So see about setting up account and every kind of account they will charge you monthly fee hahaha I walked out and said thanks anyway..”
“I visited the branch this morning to obtain a new debit card as mine was accidentally sent to an old address (my fault). The manager greeted us at the door and sat us down with Joel. Both staff members were very personable and helpful. They had patience and understanding of my autistic child. I cannot put into words how amazing the whole experience was. I rarely have good customer service this day in age. The staff at this branch really went above and beyond to help me. They also very quickly helped me open a savings account and allowed me to do it remotely knowing my daughter only had enough patience to sit there for a short time. I live about 45 minutes away from this branch but it will always be worth my drive! The service was impeccable!! Thank you Joel!”
“Between the different branches and the 800 this particular branch was great! She was able to turn my mood completely around... for the better! She took care of my concerns and followed through with me at home, like she said she would. Great customer service! This is how a bank should treat customers! A+ on customer service! Very appreciated.....”
“Great bank. Open long hours. Very convenient. Great tellers. Once I was running late and it was near closing, and they basically held up the hold on gates for me to be able to withdraw some money which I needed for that weekend. I really appreciate that.”
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“Greetings EB&T,Your bank is My Happy Place! You ALL truly care about me and my practice. I know it. You've taken the time to inform me, enlighten me, and lift me up on this Thursday that feels like hump day Wednesday. Manchester EB&T you are My Happy Place.!--- Be well,Dr. Loving Mosley”