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“Excellent customer service, take your business here instead of the other locations for hardware. Not knocking them, just saying the staff here were super helpful in comparison to what I’m used to. The staff deserves recognition for that, I’ve experienced a lot of hardware store staff… this was what I pray for when I’m on the road for work. Thanks again guys.”
“I Loved this little place! I will start coming in here more often now to help the small business man stay strong. Everyone that worked there made sure I was taken care of, I like that. I filled up my rv propane tanks, I was in and out in no time.”
“Love this place! You can still count on assistance rather than a scowling employee elsewhere. Matt was to the rescue for this dummies lack of know how. Always never a hassle. Highly recommend.”
“Came in to get screws to mount a front license plate. I didn't really know what I was doing. The employee offered to help, and figured out what screws to use and did the installation for me in the parking lot. All for the cost of a couple screws. Top tier customer service.”
“I will NEVER shop at Home Depot or Lowe’s again unless I’m forced to for some reason. Schnars has 10/10 customer service. Let me tell you about my great experience.I needed a new weed eater so I walked into Schnars. I was immediately greeted by a gentleman who I believe is named Jacob. Not in an aggressive sales way, but more of a helpful greeting.I set my sight on what looked like a pretty good deal, but was kindly directed to an even better deal which would save me money and get me a blower, weed eater, and 2 batteries for a great price, which turned out to be an obvious choice. They threw in a free Echo hat just because they are nice . Honestly, I needed another hat, so I was happy.Turns out I forgot the second battery that came with the set. A few hours later I was SHOCKED to see that the same gentleman showed up to my door step just to personally deliver the battery to me. Who even gives such great customer service anymore?Anyway, I felt compelled to leave this review because I’ve now been there like 10 times and have had a great experience each time.”
“Hey, I wanted to give a big shout out to Jake. This guy goes above and beyond for us. He’s helped us out on many projects renting out equipment had to come and fix it when it’s broke on his own time. We will continue to buy things and rent things from KK, what a great person to have on their sales team”
“Ace Hardware is always helpful and knowledgeable when you need that special hardware or fastener to complete a project. I’ve been there countless times for help and Ace Hardware always delivers outstanding service and has had the parts I need.”
“This Ace Hardware is really the best. I have used some of their services several times. They will re-screen your windows and they are just the nicest people they really do try to help.”
“Went to Dickey Bubs for a specific hat but couldn’t find it and Jenny K. went out of her way to look through all the hats and wasn’t able to find it.So she notified us that they are ordering more next week and that she could order from another store to get the hat we wanted.Most helpful employee ever, nobody goes out of their way to do stuff like that anymore.Give her a raise or something.”
11AM - 4PM
2077 Congressional Dr, St. Louis
Hardware Stores
“I took a class this morning, and ADRIAN was my teacher. I called yesterday (Friday) being very upset about my 2 - 3 month bad experience with a different woodworking supply store regarding a class that I really needed to take before taking an online course (the one of my dreams - so excited) in November. When I called I spoke with TIM, who could not have been more so down-to-earth, kind, tuned-in, and helpful. He asked, "Can you come in tomorrow morning?" The class was the best class, AND teacher who taught me esoteric details that , I swear, opened a blocked pathway in my brain. I've been trying to break through it for a couple of decades! He left nothing out. Have you ever taken a class or read a how-to-book where you don't find out until later that they intentionally left out key points or steps that would make you or break you. Status or job security has to be the reason. Walking to my car after the class I was thinking, "This is the first day of the rest of my life." That sounds cornball - it even surprised me! I was, and am, over-the-moon with this experience. Also(!), the store itself is like a child's dream candy store to a woodworking enthusiast or professional. And the STAFF is top-notch. They are good guys, and that is saying a lot these days.”
“Carter Locke worked here. He's my goat. Amazing customer service, I love the smell of paint. I always get the free popcorn and some jellybeans whenever I go by. This place is always super helpful, thank you very much.”
“Most helpful, knowledgeable hardware store I have ever experienced. Shop there all the time and have been doing so for years. I can get in and out in a matter of a few minutes. Contrast that to big box stores where you can get your daily walking requirement in before you find what you need or before you can talk to an employee. And most big box employees are not very knowledgeable.”
“Great store when looking for cabinet or door hardware. Incredible selection and good resource when looking to match existing or historic fixtures. A little pricey but high quality hardware so really depends what’s important to you. Either way, worth a visit to get ideas and explore options.”
“If you are looking for equipment, I would recommend seeing Sarah Dunlap at Heavy Duty Equipment. Sarah is very knowledgeable and wonderful to work with. She knows the equipment and fit your needs to the right piece of equipment. She answered all my questions and made it all easy! We love our new Kubota L2501. Thanks Sarah.”
“I've only had positive visits here, the employees are kind & helpful & they have fair/good pricing imo. We will be coming here for all of our outdoor & dog needs!”
“Just Around The Corner Wood Floors made the experience so much easier. Wayne Brooks did an excellent job consulting and educating me about the process and dividing the work into two different sections so it would be the least disruptive in my life. Mark, David, Jake, Brian, Dave, Ryan, Todd, and Jacob all worked on the floors for many days. Some of the wood panels had to be replaced. The workers went above and beyond , even putting out food and water for my pets because they knew I wouldn’t be there in the early morning. I would definitely hire them for work in the future!”
“Decided to stop by here and see if I could get a nice tool set put together for my son for Christmas and this store did not disappoint. I found everything I needed plus some. The staff was very nice and helpful.”
“Staff is helpful and patient with my questions about various products. I haven't found anywhere in or around St. Louis that has 1/4 of the selection and I know the only hope you may have to beat the prices is rolling the dice online.”
“Not sure what changed at this location, but the customer service today was AMAZING. We had 4 different employees ask if we needed help. They were so friendly. The young man who checked us out was so nice. 5 stars for today's team at Kirkwood Lowes!”
“We were in town to see a movie and decided to stop here and see if they had a few things I was going to grab tomorrow at my local Lowe’s. Conveniently not only did they have what I needed, but the shopping experience was far better than that of our local Lowe’s. There were plenty of associates HAPPY to help ! MORE than enough checkouts open! A good selection, well organized store , and very clean. A lot of parking and curb side pickup. Honestly wish we lived closer as this would be my go to option for DIY projects , this stop saved me time and my sanity that I would have otherwise lost going to the Lowe’s nearby our house.”
“The staff was super friendly, and even helped me load the soil onto the flat bed cart with me. After I was done checking out, there was a younger lady in the garden area who was told to go on break, and offered to help load the soil in the truck with me, since the guys that usually do it weren't around. I didn't want her to have to go to work while on her break, but she insisted. That kind of work is hard to come by.
Then the guy that usually does it, finally comes out of hiding, and the girl asks him to help. He says yes and even pushes the heavy cart for me to where I parked and loaded it into the truck with me.
I was very impressed with how everyone was working together. That is what I call true teamwork.
I will definitely be coming back to this location.”
“We intentionally drive out of our way to go to this hardware store...the cashiers are super friendly and actually work things around to save you money...just bought a battery operated Dewalt weed eater, leaf blower combo, saved $90 for being a rewards member and got to use $20 gift card that we picked up last visit...SCORE!!!!”
“If anyone read my last message. Please forget it.
This new one is: these guys do the best they can. Sometimes it takes a while getting parts needed. They have no choice.
I know they do a good job just have trouble getting parts needed.”
“Almost every worker I passed by today said hi and was very friendly. (It did help that I had my dog with me :) however, they were very kind and respectful of my dog who is still learning how to interact with the general public. My dog got a few treats. Chatted with a worker named Alicia who was very sweet and made me feel welcome. Thankful for kind people!”
“Truly, I am not joking when I say that menards is one of my top reasons for living in the Midwest. At this specific one, sometimes it's a bit hard to find somebody to help you, but not unreasonably so. Also, I really appreciate that menards stays out of politics unlike home depot.”
“The 5 stars are for Phil in Windows & Doors at the Fenton, Mo store. Phil helped my wife & I today with several items (spent $555.00) in multiple departments none of which were Windows & Doors. I know he saved us at least an hour if not more time in the store. If Lowes had him training they would have more 'on the ball' employees. Home Depot & Menards would be wise to hire him away and put him in charge. Thanks Phil!”
“Jack in lumber was very helpful today and was great with helping me find what I needed and helping load my purchase! Very friendly and knowledgeable overall a great guy to have around!”
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“I love Menards, they don’t have it in Alabama so I come every time I visit my daughter in St. Louis. I always find whatever I need. The staff is very helpful. One request is to get more than two mobility scooters. The populist is getting old. I had to not go to one two days ago because they only had one scooter and a lady literally came in after me and took it in front of me. Those of us that need it really need it.”