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8:30AM - 5PM
2975 Gardner-Edgewood Dr, Neosho
Banks
“The staff at the Neosho branch are incredible. They are very personable and have taken the time to really know my family. Because of their care and concern, they kept my elderly mom from being frauded in a scam. And they take great care of my elderly brother, who comes into the bank daily. Great bank with a personal touch.”
“When you talk about service, SMB has been my bank for many years and I consider it a part of my family. No time have I thought that they have wronged me but, instead, have a history of my gratitude. I hope they continue to be with me for many years to come.”
“Personal banking side is decent I haven't checked out the business side (I have a business bank already) I might look into it later on though. The tellers are nice helped me with getting my personal bank setup. Not for sure if there are three tellers or not but I've only seen two and one is helping customers every now and then so only leaving one. On a busy day that would make for a headache for the tellers and a long line.”
“Oh what a blessing Rebecca is. I screwed up and let a scammer get access to our accounts. I called, had them freeze my accounts. We then went to the bank, closed all three of those accounts and opened new ones. Rebecca and two tellers (so sorry I didn’t get their names) stayed 2 hours after closing to straighten my mistakes. I received a courtesy call to check and make sure that all was going ok.”
“Edited to say the bank reached out to me and made this right so I’m happy. We’ve been with them for years and usually have great service. Thank you Great Southern (Val) for making this right.
Went to cash my check, extremely slow service and they shorted me $.50 which I didn’t realize until I got home and it’s too far to drive back for $.50. Absolutely ridiculous.”
“My experience with Michelle Epperson was A+She gave us fantastic service patiently finding information we needed and went above and beyond what we normally expect in this day for customer service.”
“JP Phillips his hands down amazing at his job had us in and out opening up a new checking account.Within twenty minutes above and beyond, expertise and service could not recommend anybody else better than this man.If you don't have an account with cbt you need to go talk to him.If you do have a cbt account, you need to go talk to him”
8:30AM - 5PM
111 E Main St, Neosho
Banks
“There are not enough thank yous to Kevin. He definitely has gone above and beyond for my family. Because of employees like him, i will continue to stay with US Bank. He was extremely professional, patient, helpful, efficient, and did what he could to assist with what I needed. I truly appreciate him and everything's he done for me.”
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“If you come in talk to Susanna! She's a rock star! She actually cares about your life and she is so willing to help! Service 1 she deserves a rais, promotion, and recognition!”