Great Southern Bank has received mixed reviews from its customers. Many have praised the helpful staff, particularly one employee noted for exceptional service. Customers appreciate the willingness of the staff to go above and beyond for both personal and business accounts. However, some have faced issues like slow service and mistakes with check deposits, leading to frustration. One customer reported being shorted on a check and another experienced a significant error in deposit handling. Despite these frustrations, the bank has made efforts to resolve issues, leaving some customers satisfied with the outcome. Overall, Great Southern Bank offers a mix of positive and negative experiences, highlighting both commendable customer service and areas that need improvement.
Very nice and likable, but never have enough help. You can sit in a drive through forever.
November 2025
Best bank in town! Those girls are willing to help with anything you need bank wise!
April 2024
Val is the most helpful person at this branch. Called her about a matter concerning my account and she got it fixed and personally reached out to let me know. 10/10 customer service.
