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“Would give 6 stars if I could, the customer service and knowledge of batteries at this place are second to none. Jon Roy and Mike Ball are great guys, very helpful, and truly the best customer service I’ve experienced.”
“Outstanding service. Even when he didn't have the right battery, he was willing to check other stores for me. Turns out once I brought in my motorcycle battery, he was able to match one that would still work that he did have in stock. Very friendly and honest. I will definitely be coming back!”
“Ordered items needed online. Received an email when the order was ready for pickup. The staff were friendly and helpful when picking up the order. Great service.”
7:30AM - 4:30PM
1723 S W Bypass, Springfield
Battery Stores
“They are very knowledgeable.They're at daystar and have great customer service. I recommend them to anybody needing expert knowledge and advice on lighting.”
“Great experience today. They were really, really busy. But they still had superior customer service and treated everybody like they were the only ones it was really a great experience. I bought new windshield wipers, and they put them on and it was awesome. They did a great job.”
“I cannot give a big enough shout out to Joe at this location! I had came in to have my battery tested a few days ago, and it was bad however due to location of the battery it couldn't be swapped on site and I didn't have time to go to a shop. My battery died at my house and let me tell you Joe personally helped me get over this hurdle and get my battery replaced!! A++++”
“Go see Jon and his staff, I was having difficulty finding the correct part for my Ford Escort. Mgr. Jon went above and beyond to make sure I ordered the correct part and assisted me with my order and followed through with my request.”
“I’m so thankful for Tristan! He was easy to work with, professional and worked quickly to replace my battery. The man deserves a raise in my opinion.
Thanks so much for your help!”
“Dustin and I think his name is Thomas were very helpful in helping me fix my car and putting on my wiper blade. Also ,I am great full for the loaner tool program.”
“Since I have lived down the road from this O'Reilly's for over 20 years, I've been here a lot. These guys are almost always knowledgeable and helpful and they almost always have what I need to maintain my current vehicles, whatever the make and model. There have been a few times that I've been underwhelmed by the information, assistance, or service I've received, but when I've gone back the next day, there has been someone who has made up for whatever his co-worker was lacking. Yes, they are all men at this store and at most O'Reilly's, but I haven't met a creep yet. Plus, I love doing business with a locally headquartered business.”
“I found my new part store! Dylan got us a new cabin filter and quotes for my new breaks and rotors that will be next, he even put our new filter in for us since I didn't know how; I just survived cancer and finally got a car - I don't know how to work on cars, super blessed to meet him today ??❤️”
“This was my first time at this location last week. I was greatly impressed with the store associate Breanna! Not only did she do her job, but went the extra mile to provide excellent customer service. She provided me with peace of mind, when she did my vehicle diagnostics. There was also no pressure whatsoever to sell me something I may not really need. Add to the fact she really knew her auto parts and accessories, made it a 5 star google review without a doubt. It is also becoming evident that O'Reilly shines in this area. As I found out, definitely worth driving to even if it is abit farther than the competition.”
Battery Stores
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“Jackson is the man! I’d been struggling getting a low beam headlight out of my car to replace it. I couldn’t get it. Jackson worked at it for about 5
min. straight until he figured it out. SUPER helpful. I would have given up much more quickly. This is why I always choose O’Reilly. Thanks for being awesome Jackson!”