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“I purchased a F-150 five button fob through Batteries Plus, and they programmed it. Best price I could find in Springfield. Took 15 minutes and job was done right.”
“My rear passenger break light was out. After removing the light assembly and taking out the light bulb, I noticed that the light socket was brittle and no longer working properly. They helped me with getting a new dovetail wiring harness for hundreds less than the dealership and other nearby shops. The new light socket was being flat out ornery and stubborn and wasn’t wanting to sit into the treaded area to secure the seating. They helped by snipping a small piece out of the area, and the light went in perfectly. Now my lights work perfectly. The Absolute Best Shop To Purchase Parts with A Very Knowledgeable Friendly And Helpful Staff. If I Could Rate Them With A Million Stars, I Definitely Would.”
“Andrew, the assistant was a really great help! I wasn't sure what was the proper lubrication to use for a part that I was working on and the other employee rudely didn't even put any effort in helping me out. I hope he gets let go of. Andrew on the other hand immediately went to Google and was able to help me out to find the proper lubrication that I needed! Props to Andrew!”
“Great place to purchase a Dependable battery if you are a little low on finance's the gentleman that work here are very courteous and friendly I've used them a number of times over the last 10 years and would refer them to anyone”
“We were out of town when our car started losing power. We had to replace the alternator and charge the battery. These guys were so helpful and kind! We are grateful! Randy even came back out to let's us know wh could come in and wash up when we were done!”
“They are very knowledgeable.They're at daystar and have great customer service. I recommend them to anybody needing expert knowledge and advice on lighting.”
“Jennifer did an excellent job over the phone. You can tell instantly that she has your best interest in mind, and doesn't quit until she knows that you have what you called for. She treats you like a friend that matters. What a rare experience these days. Thanks Jennifer and Co.”
“Brett was incredibly helpful with choosing a car scanner that fit my needs and budget and even helped me use it for the first time. When I walked in he was helping another customer with her battery and he was able to multitask and help us both! Thank you for providing amazing customer service!”
“My family has known the O'Reilly family long before Charles F. & Chub O'Reilly opened their first store on December 2nd, 1957, which happened to be my Mother's 27th birthday, at 403 Sherman in Springfield, MO.”
“I believe the young man's name is Bode. My daughter was having a spark plug issue. Bode was quick to action. He got her car fixed in no time. I will continue to use this location because of the way he went above and beyond.”
“I’m so thankful for Tristan! He was easy to work with, professional and worked quickly to replace my battery. The man deserves a raise in my opinion.
Thanks so much for your help!”
“I dropped my oil cap into my undercarriage by accident today when I was putting oil in my vehicle. I came to this O’Reilly’s to purchase a universal oil cap. Paul sold it to me but also offered to have a look at my undercarriage to see if he could help. I couldn’t drive without the oil cap so I went back to my car, put the universal cap on, brought it back to this particular O’Reilly location: Paul was still there and happily came outside to do what he had offered before and he got my cap out for me!!! I’m so grateful for his kindness, generosity and the ABOVE and BEYOND customer service! Thank you Paul and thank you O’Reilly for hiring staff who care about truly helping their customers!! WONDERFUL!”
“Logan at the O’Reilly Auto Parts location on S Campbell was great to work with. He was polite and patient and assisted my daughter with her car battery replacement. We appreciate how helpful he was and will use this location if we need anything in the future.”
“Mr..Chris, (owner) several comments I want to share. First, I want to compliment you on your choice of having Christian music play at your North Kansas Expressway location, it absolutely makes a huge difference in tge atmosphere. Thank you for helping my 2017 Chevy Impala key fab and the advisement. And shout out to your associate Austin who is very knowledgeable and friendly customer service. BATTERIES PLUS ROCK MY FRIEND!!!”
“Dude even if you live on the North side don't go to the one at Chestnut and glenstone you're going to hate life go to this one these guys know what they're talking about they have good customer service in here and not everybody hates their job plus they have what you need yeah it's more expensive but the stress level is way worth it.”
“Josh pressed pins out of my old rods and installed my new piston heads onto the rods in just 10 minutes and didn't charge a dime! Very friendly and professional staff! Josh is amazing! Will definitely bringing this place more business in the future without a doubt. Thank you so much O'Reillys!”
“My battery died in my Ford Escape, took it to O’Reilly for a battery and Colton didn’t have to but helped us put the new battery in. It’s very tedious to change it so it was very much appreciated that he took out time to help us get it installed correctly.
Great customer service, very kind, and knowledgeable!!”
“Jose, & Devin in Winter Park, went above and beyond to help me with my vehicle. There were a few other people who helped me out during the day, I can’t remember their names but wow Customer Service here was by far better than anything. I’ve experienced in the other store. This will be my home store moving foward! Kudo 🙌🏻”
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“Would give 6 stars if I could, the customer service and knowledge of batteries at this place are second to none. Jon Roy and Mike Ball are great guys, very helpful, and truly the best customer service I’ve experienced.”