O'Reilly Auto Parts in Springfield, Missouri, is known for its excellent service and helpful staff. Located at 3054 East Sunshine Street, this store offers a wide range of parts, tools, and accessories for vehicles. Customers appreciate the courteous and knowledgeable employees who are eager to assist with various automotive needs. The store provides free services such as battery testing, fluid recycling, and a Loaner Tool program, making it a convenient choice for DIY repairs. Many reviews highlight the positive experiences customers have had, including assistance with finding the right parts and troubleshooting issues. Examples include staff helping with battery connections and offering code reads for vehicles. O'Reilly Auto Parts stands out for its commitment to customer service and support, often going the extra mile by checking inventory at other locations when needed. The store's friendly atmosphere and willingness to help have led to strong recommendations from satisfied customers. With over 6,000 locations nationwide, O'Reilly Auto Parts remains a reliable option for anyone in need of automotive supplies and assistance.
Always great customer service, Wesley went out of his way to help me figure out what part I needed.
May 2026
I've recently received assistance from Scott and Andrew (on separate visits) and was very impressed with their customer service. I've yet to be disappointed with any staff at the East Sunshine location and feel confident in their recommendations and assistance.
February 2026
Great experience today. They were really, really busy. But they still had superior customer service and treated everybody like they were the only ones it was really a great experience. I bought new windshield wipers, and they put them on and it was awesome. They did a great job.
