“I have been using Smart Auto for my truck repair and maintenance needs for about 3 years and 2 different owners. The original owner was always honest and did good work at reasonable rates but was a little gruff until you got to know him. The new owner Mike has continued the trustworthiness and value of the operation but made improvements in the waiting area and exhibits much better customer service skills. Two recent examples:I took my truck in because the engine light was on and having intermittent power issues. Of course when I arrived there was no obvious issues. They kept it for several hours while doing diagnostic testing and test drives. After not having it repeat the issue they returned the vehicle with no charge, even though they had invested much time and effort. I took the truck in to get a mirror replaced and tire leak fixed. The parts supplier delivered the wrong mirror and I couldn't wait several hours for the new one to arrive so I was told to come back anytime during the week and when he replaced the mirror, we would settle the tire repair bill.I like a business that believes in growing relationships not just the bottom line.”
Auto Repair
“I have been using Smart Auto for my truck repair and maintenance needs for about 3 years and 2 different owners. The original owner was always honest and did good work at reasonable rates but was a little gruff until you got to know him. The new owner Mike has continued the trustworthiness and value of the operation but made improvements in the waiting area and exhibits much better customer service skills. Two recent examples:I took my truck in because the engine light was on and having intermittent power issues. Of course when I arrived there was no obvious issues. They kept it for several hours while doing diagnostic testing and test drives. After not having it repeat the issue they returned the vehicle with no charge, even though they had invested much time and effort. I took the truck in to get a mirror replaced and tire leak fixed. The parts supplier delivered the wrong mirror and I couldn't wait several hours for the new one to arrive so I was told to come back anytime during the week and when he replaced the mirror, we would settle the tire repair bill.I like a business that believes in growing relationships not just the bottom line.”