Firestone Complete Auto Care in O Fallon, MO is a one-stop shop for vehicle needs, from standard maintenance to tires and repairs. The store has amazing staff, with a new management and crew trying their hardest to keep customers satisfied. The service may not be lightning fast, but it gets done right the first time. Customers report excellent service, describing the team as super knowledgeable, incredibly helpful, accommodating, friendly, and quick to action. Work is often completed in a quick manner or in a matter of minutes. Reviews highlight reliable and affordable auto care, with very fair prices and professional, knowledgeable service. This location is highly recommended for its comprehensive solutions and expert team dedicated to getting you back on the road.
They lost an employee an hour before my appointment, and the manager was trying to keep everyone happy. When I suggested coming today instead, he left it up to me for my convenience.
Today, they got my car fixed and on the road in the exact window they quoted. It drives better, and the visit was hassle free.
August 2026
I went there because a different place told me my rear transmission seal was leaking but Firestone was thorough and honest and told me it was not leaking. Great customer service, awesome people!
August 2026
I showed up angry at one of your competitors, and I could not have possibly gotten better treatment by your team. I operate 4 vehicles, one fleet vehicle and I have found a new auto shop. I want to send a big shout out to Steve and the team - who were busy and could have turned me away. Instead, they made a new customer!
