HMI Fireplace Shop provides all your needs for fireplaces. They offer reasonable prices and exceptional service, with many customers calling it absolutely the best. The business is highly recommended for services including cleaning, repairs, and technical help. Technicians are described as awesome, great, conscientious, friendly, professional, and extremely informative. They perform thorough inspections and fixes, addressing issues like pilot lights, odors, and unsafe installations without any attempt to upsell. The service is noted for being prompt, with same-day visits available. Customers report great experiences with excellent customer service from the entire team, leading many to state they will be return customers and use HMI first for any future needs.
From initial install of the Heat and Glow fireplace to the annual services provided by HMI.... has been extremely well done. Dennis is very professional, personable and knowledgeable each time he comes to service our fireplace. Many Kudos to HMI.
September 2026
Excellent service from HMI! The technician was knowledgeable, friendly, and professional. They quickly identified the issue with our fireplace and completed the service efficiently. I really appreciated how fast and smooth the entire service call was. Great customer service from start to finish. Highly recommend HMI for... read full comment
September 2026
The servicemen were very courteous and very helpful in explaining my remote control. That also removed their shoes without me asking them to.
