Staff is friendly and accommodating. Sometimes there is a wait. You just have to be patient or come back another time. I have been Verizon over 30 years. They have never disappointed me. I get great service, a great plan and good value.
December 2023
Jullian was absolutely amazing. We had a huge issue with billing about an international plan so we had to call the help line. She was nothing less than an absolutely perfect advocate on our behalf. If there were more than 5 stars available I would give it. Give her a raise.
December 2023
Jullian Terhune was an amazing help today. After having a couple bad experiences with other reps, she was able to help me out with billing issues. I was on the verge of leaving Verizon because of years of miscommunication. I will continue to stay with Verizon due to Jullian’s help and professionalism.