The Verizon store in Osage Beach provides a consistently positive experience for customers. Customers appreciate the friendly and knowledgeable staff, including employees like Alyssa, Noah, Ian, and Dionel, who go above and beyond to assist with phone upgrades, plans, and accessories. Many reviews highlight the professionalism, patience, and helpfulness of the staff, making the process of choosing and setting up new phones smooth and enjoyable. Customers especially praise Alyssa for explaining everything clearly, transferring data, and ensuring comfort with new devices, often staying beyond closing time to ensure complete satisfaction. Noah is commended for quickly resolving issues with expert assistance, while Dionel is recognized for his clear communication, caring attitude, and outstanding service. The store's team is known for addressing questions thoroughly, offering great deals, and providing a welcoming environment. Overall, the store maintains a reputation for excellent customer care, making customers feel valued and confident in their Verizon services. Visitors often leave satisfied, recommending the store and staff for their professionalism and dedication.
Talk about a great experience. Doug was really great. Got me hooked up and answered my questions. #1 Guy !!!!! Keep him because he represents the company well.
September 2026
I would give the representative Melissa Wetzel 10 stars if I could for her work with my parents. They are older and she kept with them, going far above what was necessary for the phone upgrade. She covered all the complications that needed to be addressed, and there were many. She is an absolute rock star.
August 2026
Doug is the man for all your plans. Absolutly amazing 10 out of 10. Tell him i sent you.
